Overview Shape the Digital Future of Manufacturing at Incyte. Every breakthrough medicine depends on a manufacturing and supply organization that is reliable, scalable and ready for the future. At Incyte, Global Technical Operations plays a critical role in transforming scientific innovation into medicines that reach patients around the world. As our pipeline grows and our manufacturing network continues to evolve, digital technology has become one of the most important enablers of that success. From Manufacturing and External Supply to Quality, Laboratories, Pharmaceutical Development and Supply Chain, technology is helping redefine how we operate today while preparing us for tomorrow. We are looking for an accomplished technology leader who enjoys working where business strategy and digital innovation meet. Someone who can challenge conventional thinking, build trusted partnerships with senior business leaders and translate ambitious business priorities into technology solutions that create lasting value. It is an opportunity to help shape how a growing global biotechnology company manufactures, supplies and delivers innovative medicines to patients worldwide.
Why This Role Matters As Incyte enters its next phase of growth, Global Technical Operations is becoming increasingly connected, data‑driven and digitally enabled. Manufacturing and External Supply are central to our ability to scale, accelerate product launches, maintain the highest quality standards and ensure uninterrupted supply to patients across the globe. Technology is no longer supporting these capabilities—it is becoming one of the key drivers of operational excellence and business performance. As the senior technology partner for Global Technical Operations, you will help define that future. Working alongside executive leaders across Manufacturing, External Supply, Quality, Supply Chain and Pharmaceutical Development, you will influence strategic decisions, shape our digital roadmap and ensure technology becomes a true competitive advantage for the business. Your impact will extend well beyond systems and applications. It will influence how Incyte grows, innovates and delivers medicines to patients around the world.
Your Mission As Senior Director, IT Business Partner – Global Technical Operations, you will serve as the primary strategic technology partner for one of Incyte's most critical business organizations. You will define and execute the technology strategy supporting Manufacturing, External Supply, Quality, Pharmaceutical Development, Laboratory Operations and Supply Chain, ensuring technology investments deliver measurable business value while supporting future growth. Balancing strategic vision with operational excellence, you will identify opportunities to simplify complex processes, accelerate innovation and strengthen collaboration across a global organization. As the visible face of IT for Global Technical Operations, you will build trusted executive relationships while creating a technology ecosystem that enables operational excellence today and supports the manufacturing capabilities of tomorrow.
Key Responsibilities Strategic Business Partnership
Develop trusted partnerships with senior leaders across Global Technical Operations, serving as their strategic technology advisor.
Translate business priorities into long‑term technology strategies and actionable digital roadmaps that deliver measurable value.
Provide thought leadership by challenging existing ways of working and identifying opportunities where technology can transform business performance.
Partner with stakeholders to ensure technology investments remain aligned with business priorities, future pipeline expansion and evolving operational needs.
Drive Digital Manufacturing & External Supply Transformation
Lead the technology strategy supporting Manufacturing, External Supply, Quality, Supply Chain, Pharmaceutical Development and Laboratory Operations.
Drive enterprise‑wide digital transformation initiatives that improve operational efficiency, compliance, scalability and decision‑making.
Continuously evaluate emerging technologies and industry best practices to ensure Incyte remains at the forefront of digital manufacturing.
Ensure technology capabilities evolve alongside the company's growing manufacturing network and expanding global footprint.
Deliver Operational Excellence
Provide leadership across a portfolio of business‑critical technology platforms supporting Global Technical Operations.
Ensure reliable, secure and compliant operations while maintaining the flexibility required to support future innovation.
Oversee strategic planning, investment management, project portfolios, budgets and resource allocation.
Drive measurable business outcomes and ensure technology investments consistently generate value for the organization.
Lead People and Build Capability
Lead, inspire and develop a high‑performing global team combining internal talent and strategic partners.
Build an environment where collaboration, accountability, innovation and continuous improvement thrive.
Develop scalable organizational capabilities that support both current operations and future business growth.
Promote strong collaboration across global IT teams, business functions and external partners.
What You Bring You understand that technology creates its greatest impact when it enables better business outcomes. You have successfully partnered with senior manufacturing and operations leaders, influencing strategy while delivering complex digital transformation initiatives within highly regulated environments. You combine strategic thinking with a pragmatic execution mindset and enjoy solving complex business challenges through technology.
Significant leadership experience within biotechnology, pharmaceuticals or another highly regulated industry.
Deep understanding of Manufacturing, External Supply, Quality, Pharmaceutical Development, Supply Chain and Laboratory Operations.
Demonstrated success defining and executing enterprise technology strategies aligned with business priorities.
Experience leading global digital transformation initiatives across complex organizations.
Strong knowledge of manufacturing technologies including SAP, MES, LIMS, Veeva and related enterprise platforms.
Proven success managing large technology portfolios, budgets and international project teams.
Experience leading geographically dispersed teams within a global matrix organization.
Exceptional communication and stakeholder management skills with the ability to influence at executive level.
A passion for innovation, continuous improvement and delivering measurable business value.
Why Incyte? Incyte is a science‑driven biopharmaceutical company committed to improving the lives of patients through innovative medicines. Joining Incyte means becoming part of an organization where curiosity is encouraged, collaboration drives progress and every individual can make a meaningful contribution. This role offers a unique opportunity to shape the digital future of Global Technical Operations at a pivotal moment in our growth journey. Your work will directly influence how we manufacture, supply and deliver therapies to patients around the world, helping ensure that technology remains a strategic enabler of innovation, operational excellence and future success. If you are energized by solving complex business challenges, leading transformation and creating lasting impact, we would be excited to hear from you.
Disclaimer: The above statements are intended to describe the general nature and level of work performed by employees assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities and qualifications. Management reserves the right to change or modify such duties as required.
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Why This Role Matters As Incyte enters its next phase of growth, Global Technical Operations is becoming increasingly connected, data‑driven and digitally enabled. Manufacturing and External Supply are central to our ability to scale, accelerate product launches, maintain the highest quality standards and ensure uninterrupted supply to patients across the globe. Technology is no longer supporting these capabilities—it is becoming one of the key drivers of operational excellence and business performance. As the senior technology partner for Global Technical Operations, you will help define that future. Working alongside executive leaders across Manufacturing, External Supply, Quality, Supply Chain and Pharmaceutical Development, you will influence strategic decisions, shape our digital roadmap and ensure technology becomes a true competitive advantage for the business. Your impact will extend well beyond systems and applications. It will influence how Incyte grows, innovates and delivers medicines to patients around the world.
Your Mission As Senior Director, IT Business Partner – Global Technical Operations, you will serve as the primary strategic technology partner for one of Incyte's most critical business organizations. You will define and execute the technology strategy supporting Manufacturing, External Supply, Quality, Pharmaceutical Development, Laboratory Operations and Supply Chain, ensuring technology investments deliver measurable business value while supporting future growth. Balancing strategic vision with operational excellence, you will identify opportunities to simplify complex processes, accelerate innovation and strengthen collaboration across a global organization. As the visible face of IT for Global Technical Operations, you will build trusted executive relationships while creating a technology ecosystem that enables operational excellence today and supports the manufacturing capabilities of tomorrow.
Key Responsibilities Strategic Business Partnership
Develop trusted partnerships with senior leaders across Global Technical Operations, serving as their strategic technology advisor.
Translate business priorities into long‑term technology strategies and actionable digital roadmaps that deliver measurable value.
Provide thought leadership by challenging existing ways of working and identifying opportunities where technology can transform business performance.
Partner with stakeholders to ensure technology investments remain aligned with business priorities, future pipeline expansion and evolving operational needs.
Drive Digital Manufacturing & External Supply Transformation
Lead the technology strategy supporting Manufacturing, External Supply, Quality, Supply Chain, Pharmaceutical Development and Laboratory Operations.
Drive enterprise‑wide digital transformation initiatives that improve operational efficiency, compliance, scalability and decision‑making.
Continuously evaluate emerging technologies and industry best practices to ensure Incyte remains at the forefront of digital manufacturing.
Ensure technology capabilities evolve alongside the company's growing manufacturing network and expanding global footprint.
Deliver Operational Excellence
Provide leadership across a portfolio of business‑critical technology platforms supporting Global Technical Operations.
Ensure reliable, secure and compliant operations while maintaining the flexibility required to support future innovation.
Oversee strategic planning, investment management, project portfolios, budgets and resource allocation.
Drive measurable business outcomes and ensure technology investments consistently generate value for the organization.
Lead People and Build Capability
Lead, inspire and develop a high‑performing global team combining internal talent and strategic partners.
Build an environment where collaboration, accountability, innovation and continuous improvement thrive.
Develop scalable organizational capabilities that support both current operations and future business growth.
Promote strong collaboration across global IT teams, business functions and external partners.
What You Bring You understand that technology creates its greatest impact when it enables better business outcomes. You have successfully partnered with senior manufacturing and operations leaders, influencing strategy while delivering complex digital transformation initiatives within highly regulated environments. You combine strategic thinking with a pragmatic execution mindset and enjoy solving complex business challenges through technology.
Significant leadership experience within biotechnology, pharmaceuticals or another highly regulated industry.
Deep understanding of Manufacturing, External Supply, Quality, Pharmaceutical Development, Supply Chain and Laboratory Operations.
Demonstrated success defining and executing enterprise technology strategies aligned with business priorities.
Experience leading global digital transformation initiatives across complex organizations.
Strong knowledge of manufacturing technologies including SAP, MES, LIMS, Veeva and related enterprise platforms.
Proven success managing large technology portfolios, budgets and international project teams.
Experience leading geographically dispersed teams within a global matrix organization.
Exceptional communication and stakeholder management skills with the ability to influence at executive level.
A passion for innovation, continuous improvement and delivering measurable business value.
Why Incyte? Incyte is a science‑driven biopharmaceutical company committed to improving the lives of patients through innovative medicines. Joining Incyte means becoming part of an organization where curiosity is encouraged, collaboration drives progress and every individual can make a meaningful contribution. This role offers a unique opportunity to shape the digital future of Global Technical Operations at a pivotal moment in our growth journey. Your work will directly influence how we manufacture, supply and deliver therapies to patients around the world, helping ensure that technology remains a strategic enabler of innovation, operational excellence and future success. If you are energized by solving complex business challenges, leading transformation and creating lasting impact, we would be excited to hear from you.
Disclaimer: The above statements are intended to describe the general nature and level of work performed by employees assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities and qualifications. Management reserves the right to change or modify such duties as required.
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