Customer Supply Chain Management

<![CDATA[ Located in Infineon’s Dublin City Centre Office, the successful candidate will be part of the largest customer facing supply chain management team in Europe. The role entails being responsible for the demand fulfillment and logistics management for a specifically assigned customer portfolio, working as an integral part of the demand creation team, within the corporate supply chain organisation.

Infineon Technologies Ireland Ltd. is located in the heart of Dublin city in a new spacious office centred on teamwork and collaboration with meeting rooms, outside space and a well-being room. Close to all public transport as well as plenty of bike parking facilities, we put into practice reducing our carbon footprint! The focus for our Customer Supply Chain Management team is providing premium customer services to both internal and external partners and requires a high level of teamwork.

In your new role you will:

• Working as the main interface between Infineon and customer headquarters for supply chain topics.
• Controlling and monitoring of all global Logistic KPIs including implementation of corrective measures where appropriate.
• Define and coordinate supply chain activities across the Organization in line with the agreed customer-specific strategy.
• Actively communicate on supply chain topics with customer on management level to balance customer requirements and IFX capability.
• Global customer order and forecast processing (including analysis and alignment activities to improve forecasting for the benefit of the customer and Infineon).
• Regularly gather and consolidate customer and market information to support Infineon’s short and midterm planning, supporting business cycle management.
• Foster collaboration, create awareness and promote customer requirements inside and outside the organization.
• Coordinate & drive implementation of future global logistic concepts.
• Global management and coordination of project ramp up and down.
• Tracking, monitoring and reporting of contractual customer liabilities regarding forecast/order changes.
• Prepare internal and external reporting, providing a detailed analysis.
• Preparation and participation in logistics-related customer meetings & conference calls on a global and when appropriate on a regional level.
• Regular and close alignment with customer and Account Manager in order to maximize customer satisfaction.
• Independently manage customer escalations for supply chain related topics, driving for results with the relevant Infineon departments.

Rewards & Benefits

• Hybrid working (40% in-office 60% home office split currently in practice)
• Competitive Salary
• Annual Bonus
• Pension Scheme
• Training & Development
• Educational Support: we have links to universities and training programs around Ireland
• Monthly Commuter Ticket or Annual Allowance
• Medical & Dental Insurance or Annual Allowance
• Company Sick Leave scheme
• Sports & Social Club supporting charity fundraising events and extra-curricular activities

You are a team player with excellent communication skills, capable of building strong relationships with customers and colleagues at all levels. You work with a sense of urgency, attention to detail, and a zero-defect mindset, while demonstrating problem-solving skills and adaptability in a dynamic business environment. Proactive and independent, you take initiative and make decisions confidently to drive results.

You are best equipped for this task if you have:

• 3rd level qualification in a business or related discipline
• Supply Chain/Operations emphasis preferred or proven at least 3 years of success & experience in Supply Chain Management and/or Customer Related environment

• Knowledge of ERP applications (SAP preferred)
• Excellent communication skills, both written and verbal
• Fluency in English and one additional European Language
• Proficiency with Microsoft Office applications
• Ability to work effectively in a team environment and with employees at all levels of the organization
• Ability to adapt quickly, working in a dynamic business environment
• Customer-focused skills
• Detailed understanding of supply chain processes
• Strong problem-solving ability
• A proactive work approach with a sense of urgency and attention to detail at all times
• Determined, self-motivated mindset, and are eager to take on new challenges
• Confidence to make complicated decisions independently when needed
• Ability to apply a variety of interpersonal skills also at higher management levels to effectively direct & influence others
• Flexibility to quickly react to urgent customer requirements
• Openness to occasional travel (<10 % of time)
• Experience in Functional Leadership

Please send us your CV in English.

Contact:
Rita Varandas, LinkedIn

#WeAreIn for driving decarbonization and digitalization.
As a global leader in semiconductor solutions in power systems and IoT, Infineon enables game-changing solutions for green and efficient energy, clean and safe mobility, as well as smart and secure IoT. Together, we drive innovation and customer success, while caring for our people and empowering them to reach ambitious goals. Be a part of making life easier, safer and greener.
Are you in?

We are on a journey to create the best Infineon for everyone.
This means we embrace diversity and inclusion and welcome everyone for who they are. At Infineon, we offer a working environment characterized by trust, openness, respect and tolerance and are committed to give all applicants and employees equal opportunities. We base our recruiting decisions on the applicant´s experience and skills.
We look forward to receiving your resume, even if you do not entirely meet all the requirements of the job posting.
Please let your recruiter know if they need to pay special attention to something in order to enable your participation in the interview process.
Click here for more information about Diversity & Inclusion at Infineon.

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