Facility Manager Cafeteria Management

Act as a liaison between the Company and the appointed Cafeteria Operators to ensure the smooth operation of all cafeterias in the Plant.

Your Role

Key responsibilities in your new role

• Plan, coordinate, and organize monthly cafeteria audits, as well as monthly meetings between the Cafeteria Committee and the Cafeteria Operators.
• Conduct quarterly Cafeteria Performance Reviews together with the Cafeteria Committee, and regularly carry out cafeteria satisfaction surveys.
• Ensure cafeteria compliance with local authority and Ministry of Health requirements, and liaise with relevant government bodies on cafeteria related matters.
• Develop and update specifications governing the processes and operations of catering services.
• Lead and implement improvements in cafeteria processes and systems, while managing cafeteria operations, maintenance budget, and expenditures effectively.
• Communicate and update stakeholders in a timely manner regarding any issues, improvements, or changes that require attention.
• Manage feedback and complaints from users and stakeholders, analyze issues, and strategize communication or responses to the respective parties. Provide timely complaint summaries to Site Management and stakeholders.

Your Profile

Qualifications and skills to help you succeed

• Bachelor’s or Master’s Degree in Business Administration, F&B Management, Food Science, or other relevant fields.
• Strong leadership skills with the ability to work effectively with cross-functional teams (e.g., IT, Procurement, HR) to lead and execute improvement or upgrading initiatives.
• Good understanding of Food and Hygiene Regulations, 5S implementation, Catering Management, kitchen technology, capacity planning, and cafeteria maintenance including pest control and utility management.
• Excellent communication and stakeholder management skills, strong analytical ability to translate data into actionable improvements, and a passion for engaging with users to enhance cafeteria processes and systems.

Note: 1-year renewable contract under 3rd party payroll partner and entitled to benefits according to the partner company.

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