HR ServiceNow Analyst (f/m/div)

Are you looking for an opportunity where you can make a true impact on digitalization in HR? Do you want to combine your knowledge in HR with your affinity for technology and be a part of a global team consisting of both HR and IT colleagues who work towards the automatization and digitalization of HR processes? Then make sure to apply now and join our HR Digital team in Porto and be our next ambassador for digitalization in HR.

Job Description
As an HR ServiceNow Analyst, you will work in an agile global team who aim to create maximum value to our customers by the automatization and digitalization of HR processes, services, and workflows in HR Service Delivery in ServiceNow.

In your new role you will:

• Collaborate with HR and IT counterparts in an agile way to analyze requirements in detail, as well as research and propose technical solutions in ServiceNow
• Consult global HR stakeholders in their problem statements, conduct feasibility checks and provide guidance in requirement definition
• Create and estimate user stories, do technical implementation in ServiceNow (low-code effort), conduct testing, manage deployment, and support hyper care phase

Your Profile
You naturally thrive as a team player, possessing great communication skills that foster lasting relationships with stakeholders and facilitate knowledge sharing among team members. You are pragmatic and enthusiastic about expanding your knowledge and skills within the ServiceNow environment. You make customer satisfaction a top priority, ensuring that our solutions address our customers’ needs. Furthermore, your high-quality work standards and strong analytical skills guarantee attention to detail.

You are best equipped for this task if you have:

• A degree in Business Administration, Computer Science or Information Technology, or equivalent field of studies
• At least 1 or more years of relevant experience within HR and IT departments, ideally in an international environment
• High technical affinity and experience with HR tools
• Experience with HR digitalization (processes, services, workflows) in ServiceNow or similar software, mainly no/low-coding effort – relevant certifications is a plus
• Strong analytical skills and structured way of working
• Fluency in English

Please send us your CV in English.

Contact:
Regan Lottering, LinkedIn

#WeAreIn for driving decarbonization and digitalization.
As a global leader in semiconductor solutions in power systems and IoT, Infineon enables game-changing solutions for green and efficient energy, clean and safe mobility, as well as smart and secure IoT. Together, we drive innovation and customer success, while caring for our people and empowering them to reach ambitious goals. Be a part of making life easier, safer and greener.
Are you in?

– Welcome to Infineon Technologies Business Solutions in Porto! –
Infineon Technologies Business Solutions is a vibrant global hub, driven by diverse talents and an operational culture of excellence, in a privileged geographic location. The team of more than 25 nationalities works together in a dynamic, diverse and inclusive environment. We lead innovation and digital transformation, shaping the future of Infineon Technologies. At the heart of everything we do, people matter most. Our ultimate goal is to craft a unique experience for both our customers and employees.

At our site you will find a range of diverse teams that have built a reputation for delivering high-quality services for all Infineon in Finance, Procurement, Human Resources, IT, Audit, Legal, Compliance, Business Continuity and Sustainability, Cyber Security, Communication, Corporate Supply Chain Logistics and Sales & Marketing. Porto is a powerhouse of ideas and solutions, a key player in the global company’s puzzle, delivering specialized services and innovative solutions.

Together, Infineon Technologies Business Solutions will continue to shape the future, driving innovation and excellence for years to come.

We are on a journey to create the best Infineon for everyone.
This means we embrace diversity and inclusion and welcome everyone for who they are. At Infineon, we offer a working environment characterized by trust, openness, respect and tolerance and are committed to give all applicants and employees equal opportunities. We base our recruiting decisions on the applicant´s experience and skills.
We look forward to receiving your resume, even if you do not entirely meet all the requirements of the job posting.
Please let your recruiter know if they need to pay special attention to something in order to enable your participation in the interview process.
Click here for more information about Diversity & Inclusion at Infineon.