Manager Operation Quality (f/m/div)

<![CDATA[ Infineon Technologies is the strongest semiconductor company in Romania with a R&D center in Bucharest for 20 years and growing R&D sites in Iași and Brașov. You will be part of a newly formed Quality Management team in Bucharest. If you are ready to thrive in a growth-oriented environment and high-performing team, this role offers the perfect platform for this.

Job Description
Do you enjoy the challenge to team up with colleagues of different departments in Europe and Asia in order to find the best solutions? And, are you the one, who wants to have the overview from-end-to-end instead of being the expert for just one step? Then this position might be great match for you! We are looking for a Manager Customer Quality, who understands that valuing the expectations of our customers is setting the stage for a successful and long-lasting relationship.
In your new role you will:

• Act as interface to the assigned Corporate Account Customers and internal counterparts for APQP/PCN-related customer inquiries
• Autonomously handle and coordinate incoming APQP/PCN-related customer inquiries, in close collaboration with the relevant Division and Corporate counterparts (e.g. Sales, Logistics, Business Lines…)
• Track and maintain the related internal and Customer tools (e.g. SupplyOn)
• Support customer Audits in the Infineon manufacturing locations where appropriate
• Have direct contact with members of Infineon’s Quality team throughout the world
• Understand your Customers’ requirements and expectations and communicate them internally within the Infineon organization
• Work together with team members to define the Customer communication strategy for critical quality issues

Your Profile
You listen actively to your customers and consider their points of view in order to balance the customer requirements with the interests of Infineon. Besides that, you have the courage to reject or reformulate customer requests that appear unreasonable and the ability and tenacity to represent your customers’ interests within the Infineon organization. Additionally, you live up to high-quality standards, have a good sense of costs, and strive for continuous improvement. Furthermore, you are able to function and remain calm even when working in stressful situations while dealing with customer complaints.
You are best equipped for those tasks if you have:

• A Technical degree (Electrical Engineering, Physics or a comparable field of study) as well as the associated technical understanding
• At least 5 years of relevant working experience in Quality Management preferred in the Automotive or Semiconductor industry
• Deep knowledge with applicable Quality Tools and standards (e.g. APQP/PPAP/PCN-handling/VDA6.3)
• Experience in direct communication with Automotive Tier1’s
• Willingness to travel occasionally (within Europe and possibly to Asia / North America)
• Excellent communication skills in English. German, French or Spanish as a plus.

Contact:
Carlos Ribeiro, LinkedIn

#WeAreIn for driving decarbonization and digitalization.
As a global leader in semiconductor solutions in power systems and IoT, Infineon enables game-changing solutions for green and efficient energy, clean and safe mobility, as well as smart and secure IoT. Together, we drive innovation and customer success, while caring for our people and empowering them to reach ambitious goals. Be a part of making life easier, safer and greener.
Are you in?

We are on a journey to create the best Infineon for everyone.
This means we embrace diversity and inclusion and welcome everyone for who they are. At Infineon, we offer a working environment characterized by trust, openness, respect and tolerance and are committed to give all applicants and employees equal opportunities. We base our recruiting decisions on the applicant´s experience and skills.
We look forward to receiving your resume, even if you do not entirely meet all the requirements of the job posting.
Please let your recruiter know if they need to pay special attention to something in order to enable your participation in the interview process.
Click here for more information about Diversity & Inclusion at Infineon.

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