Senior Specialist Learning Operations

Identify training needs from Sales and Marketing teams, conduct feasibility checks, and design effective programs

Your Role

Key responsibilities in your new role

• Skills & Methods Learning
  • Identify training needs from Sales and Marketing teams, conduct feasibility checks, and design effective programs
  • Deliver training sessions, manage end-to-end logistics, and track attendance
  • Ensure accurate and timely data entry of training records in HR system SuccessFactors
• Product & Application Learning
  • Develop online product and application trainings to enhance employee and partner knowledge and skills
  • Improve online training quality, ensuring engaging and effective learning experiences
  • Upload product and application training materials to the Learning Management System (LMS)
  • Support distribution training events
• Customer Learning & Learning Management System (LMS)
  • Promote the LMS platform to customers, increasing adoption and utilization
  • Develop tailored customer learning content, support on learning logistics, collect feedback, and design customized learning programs
  • Report on Learning Management System adoption metrics, analyzing data to inform future program development
• Learning Tools & Platforms
  • Manage and maintain learning tools, ensuring they are up-to-date and functioning effectively
  • Support stakeholders in using tools, providing guidance and troubleshooting as needed
• Marketing and Promotion
  • Execute, support, and follow-up on marketing and promotion activities for training programs
  • Ensure high-quality and relevant program delivery, meeting content owners\‘ requirements
• Data Analysis and Reporting
  • Collect, track, and verify training data to ensure accuracy in training reports
  • Monitor Key Performance Indicators (KPIs), measure program effectiveness, and develop improvement suggestions
• Other tasks as assigned by the management team

Your Profile

Qualifications and skills to help you succeed

• Education: Bachelor\’s degree
• Language: Excellent verbal and written communication skills in both Chinese and English
• Experience:
  • 2+ years of experience in learning and development, training, or a related field
  • Strong experience in Learning & Development operational process and project management
• General Skills:
  • Strong administration and management skills, with the ability to coordinate logistics, manage budgets, and ensure timely delivery of training programs
  • Ability to analyze data and metrics to measure program effectiveness and make recommendations for improvement
  • Strong stakeholder management, influencing, and collaboration skills to engage across different levels and functions
  • Strong problem-solving and critical thinking skills, with the ability to adapt to changing priorities and deadlines
  • Proactive in exploring and experimenting with new ways of working
  • Demonstrate resilience, creativity, and pro-activeness in managing dynamic and complex situations
  • Meticulous and strong in analytical thinking
• Technical Skills:
  • Proficiency in Microsoft Office, particularly PowerPoint, Excel, and Word
  • Experience with Learning Management Systems and other training software is an additional asset

#WeAreIn for driving decarbonization and digitalization.
As a global leader in semiconductor solutions in power systems and IoT, Infineon enables game-changing solutions for green and efficient energy, clean and safe mobility, as well as smart and secure IoT. Together, we drive innovation and customer success, while caring for our people and empowering them to reach ambitious goals. Be a part of making life easier, safer and greener.
Are you in?

We are on a journey to create the best Infineon for everyone.
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