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Information und Technik Nordrhein-Westfalen (IT.NRW)

PVH is the growth platform for Calvin Klein and TOMMY HILFIGER. Through driving brand strength and relevance, we are connecting our global, iconic brands closer to where the consumer is going than ever before, today and with future generations. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That’s the Power of Us, that’s the Power of PVH+.

The Team

PVH Retail Operations plays a pivotal role in the organization and is part of the DTC Hub, operating within a dynamic, collaborative, and inclusive environment, where every individual\’s voice is valued, and our teams thrive. Each department, including Buying, Merchandising, Visual Merchandising, Retail Operations, and our dedicated Store Teams, operates autonomously yet shares a common ethos: \’Retail Working as One\‘. This underscores our commitment to prioritizing our stores and the teams on the ground who serve our consumers.

The Position

Reporting directly to the Transformation Manager, the Specialist Retail Transformation is responsible for identifying market and store needs, formulating problem statements, and collaborating with the Product team to assess, define, and develop future Omnichannel and Retail systems, services, and solutions. The role also involves ensuring the successful implementation of these solutions, defining and tracking KPIs, and actively driving Change Management initiatives.

The Specialist will analyze and highlight local market characteristics and needs, with a specific focus on RFID involvement. Key responsibilities include preparing and executing stakeholder and store trainings to ensure teams are equipped with the necessary skills and knowledge to leverage RFID technology effectively.

System Assessment : Analyze current Retail & Omni systems, focusing on Inventory Management Solutions and RFID across European outlets and full-price stores. Identify market needs and best practices.

Prioritization and Feasibility: Prioritize market needs based on strategic impact and feasibility. Assess cost/benefit ratios and identify profitability drivers.

Subject Matter Expertise: Develop and maintain expert knowledge in RFID systems and processes. Serve as a subject matter expert.

Alignment with Central Teams: Collaborate with central product teams to address identified needs, assist in vendor selection for system implementation, and implement central strategies in local markets.

Training, Support, and Standardization: Prepare and update training materials for RFID system usage. Train users, provide support, and promote standardization across regions.

Change Management and Adoption: Drive initiatives for long-term adoption, establish and monitor mutual KPIs, and facilitate user acceptance testing and piloting of new systems.

Issue Resolution and Optimization: Address hardware and system issues, including RFID, in collaboration with Store Operations, Product, and IT teams to ensure stores fully leverage technology.

The Ideal Candidate :

Minimum 3-5 years of retail operations experience, with a deep understanding of store operations. Experience with RFID (1-2 years) is an advantage.

Excellent data analysis skills to research and analyze various data sources for informed decision-making.

Strong stakeholder management skills to build relationships and collaborate effectively. Creativity, commercial awareness, and confident decision-making are essential.

Ability to thrive in changing environments, adapt quickly, and work efficiently. A proactive mindset that fosters innovation and solutions.

Project management experience with excellent time management and attention to detail, capable of adapting communication styles to various audiences.

Our location is in Amsterdam, home to PVH EMEA\’s global headquarters of Tommy Hilfiger and the European offices of Calvin Klein, with a diverse team of 2,500 professionals.

How we support you : Choose a hybrid setup and working hours, with additional benefits like meeting-free Fridays, work from anywhere 4 weeks/year, paid holidays, mental health days, parental leave, home office allowance, commuting allowances, employee assistance programs, and pension schemes.

Wellbeing : Access to onsite gym, fitness classes, personal training, meditation studio, sports clubs, in-house physio, and wellbeing programs.

Campus : Food and beverage options, restaurants, coffee bars, sky bar, social events, game nights, and campus activities.

Develop your career : PVH University offers training programs to support your professional and personal growth, whether leading a team or contributing your expertise.

Be at the forefront : Stay connected to our brands, participate in market launches, sample sales, and enjoy employee discounts.

Be part of it.

PVH Europe and our brands, TOMMY HILFIGER and CALVIN KLEIN, are committed to fostering an inclusive and diverse community. We consider all qualified applicants without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion, or sexual orientation.

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Information und Technik Nordrhein-Westfalen (IT.NRW)

Kontaktperson:

Information und Technik Nordrhein-Westfalen (IT.NRW) HR Team

Cloud-Architektin / -Architekt (m / w / d)
Information und Technik Nordrhein-Westfalen (IT.NRW)
Standort: Kaarst
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