SAP Program / Project manager

Role – Program Manager

Technology – SAP S/4 Hana

Location – Germany

Job Description:

Are you an SAP program manager with a solid experience in running transformation projects and rollouts? Would you like to further expand the scale and canvas of what you have done so far? Then we have the right opportunity for you! We have very interesting ongoing and future S4 Hana transformation projects which would enable you to be part of a very exciting journey. We offer you not only a learning environment with modern "on-demand" learning methods in which you can deepen your knowledge, but you will get to apply those learnings in real-time. As program anchors, you will participate in an end-to-end journey which includes the following activities:

• Generating leads from your key customers,

• Building roadmaps for S4 transformation for your customers

• Identifying opportunities for digitization leveraging AI, Blockchain, IoT and other levers

• Organizing assessments, due diligences, transformation workshops

• Establishing business case for the transformation initiatives

• Establishing methods, cooperation models, new ways of working (e.g. Agile)

• Driving engagement directly with the business on the customer side

• Driving Customer Satisfaction Index and managing expectations with the customer stakeholders to ensure a consistent top rank for client

• Realizing business blueprints, Proof of Concepts, transformation plans, change management and learning plans

• Creating long term cost indications for securing budgets across implementation, deployments and AMS, orchestrating the creation program SOWs and creating a culture of on budget delivery

• Creating clear scope and commercial baselines, identify change request opportunities and driving customer alignments for additional revenue compensation and without any effort overruns

• Ensuring project profitability as per organisational and service line guidelines while maintaining a balance with delivery quality and timeliness

• Delivering S4 Hana minimum viable products, templates, complete products and pilots

• Getting buy-ins and acceptance from the business on your delivered products

• Defining rollout strategies leveraging industrialization and fit for purpose, tooling especially data transition

• Building strategic relationship with partners and product organizations like SAP, Microsoft etc. in delivering joint synergy and value to your customers

• Becoming One-client face to your customer by managing services belonging to multiple client internal service lines

You will be supported in your endeavor by an A Team comprising of handpicked experts and leaders from the globally available client talent pool. As a true leader of the team, you will be responsible for the career aspirations, performance management and training needs of the people who will work in your teams. Your team will expect you to be a hands on manager, completely approachable for them to understand their constraints and concerns and ready to act as a facilitator to remove the hurdles and impel them towards a higher level of performance.

As the one face to the customer, you will take along various service lines, giving guidance to the relevant delivery heads on the staffing needs, commercials, availabilities and the interests of the service lines even as you try to build synergies amongst them to craft efficient, lean and quality solutions for your customers.

Knowledge / Skills required:

• Experience in managing large multiple projects, each project with multiple tracks

• Experience with large scale SAP projects and accompanying knowledge in implementation and rollout programs

• Previous experience with managing multi-locational teams including offshore and near shore teams

• Fluent written and spoken English

Preferred skills

• 8-10 successful SAP full cycle implementations as program manager for on-site and offshore Teams.

• Experience in working with location business managers as well as in-depth knowledge of business processes, roadmap definitions, fit-gap analysis and change management.

• Experience in the areas of the discrete manufacturing industry and/or automotive and/or chemicals.

• Natural talent in the art of people management including team building and driving grounds-up innovation.

• Experience in the area of proposal management, pre-sales and driving a sales pitch.

• Good analytical and logical problem-solving skills combined with the talent to quickly grasp new tasks.

• Excellent communication and documentation skills.

• Knowledge /certification of S4 Hana and Scrum Master /Agile Coach can be additional benefits that you bring with you.

• PMP or comparable certification.

Job – Project Manager
Technology – SAP AMS, SAP S4 Hana
Location– Germany

- - Only candidates with an employer-independent work permit for Germany

We offer exciting challenges in one of the most dynamically growing SAP consulting companies in Europe. With us you will further expand your experience and skills within a global corporate culture together with qualified and motivated colleagues. Our growth plans open up great career opportunities in a highly stimulating environment. With this growth you will get a chance to lead large global teams who work in the digital transformation journeys of our customers, mostly the DAX 30 or Fortune 1000 organizations.

We are seeking a dynamic and results-driven Project Manager – AMS to lead and oversee end-to-end application support and service delivery for our enterprise clients. In this role, you will be responsible for managing large-scale AMS programs, ensuring SLAs are met, driving continuous improvement, and collaborating with cross-functional teams to deliver high-quality IT services. We offer you not only a learning environment with modern “on-demand” learning methods in which you can deepen your knowledge, but you will get to apply those learnings in real-time.

Job Description

• Relevant Service Delivery experience in Managed Services for SAP systems (S4HANA and/or ECC) functional and/or subject matter expertise can supplement for years of direct SDM experience

• Experience in a people management role, leadership

• Excellent problem-solving, communication, and leadership skills.

• Strong acumen to understand the business needs and ability to manage services in a very dynamic environment

• Knowledge and experience with SLA’s, OLA’s, and Contracts in insourced or outsourced environments.

• Good understanding of SAP ERP, functional and/or technical SAP application knowledge.

• Knowledge of industry trends, their impact on business strategies, and SAP’s strategy and service portfolio.

• Ideally have SAP S4HANA, IT Service Management, Project Management certifications

• Knowledge and experience with Agile and Lean process methodology preferred

Responsibilities:

• As the one face to the customer, you will take along various service lines, giving guidance to the relevant delivery heads on the staffing needs, commercials, availabilities and the interests of the service lines even as you try to build synergies amongst them to craft efficient, lean and quality solutions for your customers.

• Oversee the delivery of SAP AMS, ensuring alignment with customer requirements.

• Maintain service quality and availability in adherence to SLAs and KPIs.

• Manage day-to-day operations for system reliability and collaborate with technical teams to resolve issues promptly.

• Serve as the primary point of contact for clients regarding SAP AMS services.

• Build and maintain strong relationships through regular performance reviews and feedback collection.

• Coordinate stakeholder meetings to strengthen client partnerships.

• Identify opportunities for system improvements and enhancements to optimize client business operations.

• Recommend and implement best practices to improve service delivery, reduce costs, and enhance efficiency.

• Monitor and manage team performance, providing guidance and implementing performance metrics.

Preferred:

• ITIL certification or experience in ITIL-based service management.

• Experience with SAP Solution Manager or other service management tools.

• PMP or other project management certifications.

• Familiarity with cloud-based SAP solutions (e.g., SAP Cloud Platform).