Job Description:
Role: On-Site Support Engineer
Role designation: Senior Technical Process Executive
Location: Vaihingen, Germany
Contract type: 6 Months Contract
About us:
Infosys BPM is a leading international digital services and consulting company. We support companies in 46 countries. While we constantly implement innovations for our clients, our motto remains the same: Everyone deserves a chance to grow!
One of our clients is a well-known international company. For this client we are looking for a well-organized, ambitious.
General Requirements:
- Valid Class B Driver’s License – Good to have.
- Willingness to Travel – Up to 4 hours daily to client locations.
- Language Proficiency – Professional fluency in both German and English (C1 level).
- Experience – Prior experience in a customer-facing end-user support role (e.g., Helpdesk Technician, Desktop Support Specialist).
Technical Knowledge:
- Familiarity with EUC (End-User Computing) environments.
- Experience with software and operating system installations and support.
- Solid understanding of Microsoft products and competing solutions.
- Problem-Solving Skills – Ability to resolve incidents, fulfill requests, and manage changes within defined SLA guidelines.
Key Responsibilities:
- Maintain applications, operating systems, and PC hardware components.
- Resolve incidents in accordance with defined Service Level Agreements.
- Provide end-user support on-site
- Perform software staging, including preparation, installation, and configuration.
- Handle logistics, manage inventory, and deliver equipment and services.
Are you interested? Then use the next two minutes and apply with us!
Senior Technical Process Executive Arbeitgeber: Infosys
Infosys ist ein hervorragender Arbeitgeber, der seinen Mitarbeitern die Möglichkeit bietet, an spannenden SAP QM Projekten in einem dynamischen und unterstützenden Umfeld zu arbeiten. Mit einem starken Fokus auf berufliche Weiterentwicklung, einer inklusiven Unternehmenskultur und wettbewerbsfähigen Vergütungen, einschließlich Boni, fördert Infosys das Wachstum seiner Mitarbeiter und ermöglicht ihnen, ihre Fähigkeiten in einem globalen Kontext zu erweitern. Die Lage des Unternehmens bietet zudem Zugang zu einem vielfältigen Netzwerk von Fachleuten und innovativen Technologien, was die Arbeit hier besonders bereichernd macht.
