AD, P2P Operations Lead

About the Role

• US operational lead and subject matter expert for professional engagements, enabling compliant execution of HCP and patient speaker programs, speaker trainings, advisory boards, and consulting engagements across all brands.
• Lead a team of P2P professionals providing operational oversight for FFS engagement processes: approvals, screening, contracting, vendor support, reporting, and compliance monitoring.

How You Will Contribute

• Optimize the end-to-end operating model for professional engagement activities; propose solutions and adjust to leadership direction.
• Lead, coach, and develop a high-performing team; set expectations, provide feedback, and drive accountability.
• Serve as primary point of contact for brands and internal partners to ensure compliant, effective P2P execution.
• Act as SME on Takeda policies/SOPs, compliance standards, benchmarking, and best practices.
• Drive enhancements to improve speaker/attendee experience and operational efficiency; measure via KPIs (participant satisfaction, resolution time, cycle time, cost savings).
• Oversee resource materials (FAQs, work instructions, training guides).
• Lead creation of executive-ready reports/tools for decision-making and performance tracking.
• Facilitate strategic discussions with internal/external stakeholders; align needs with organizational strategy.
• Lead cross-functional collaboration with Ethics & Compliance, Legal, and external vendors.

Basic Qualifications

• 5+ years in pharmaceutical/biopharma operations, medical affairs, or commercial program management.
• Experience leading P2P programs, advisory boards, or speaker programs; ability to engage/influence leaders.
• Strong understanding of compliance regulations and how dynamics shape compliance priorities.
• Proven ability to influence cross-functional partners and drive multiple concurrent initiatives.
• Excellent project management, organizational, and communication skills.
• Proficiency with CRM, event management, and reporting tools.

• Advanced degree (MBA, PharmD, or related).
• Experience with large-scale, multi-region P2P programs.
• Analytics familiarity (field impact/ROI).
• Experience in centralized US Customer Engagement or Commercial Operations.
• People leadership experience (performance management, coaching).
• Executive-level communications experience.
• Limited travel up to 10%.

Compensation & Benefits

• Eligible for short- and/or long-term incentives; medical/dental/vision, 401(k) match, disability, life insurance, tuition reimbursement, paid volunteer time off, holidays, well-being benefits, up to 80 hours sick time/year, and up to 120 hours paid vacation for new hires.

Application Instruction

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