Senior UI/UX Designer - SaaS 100% Remote

Overview

Hello 👋

We’re hiring a Senior UX Designer! This role is ideal for an experienced UX professional excited by the challenge of incrementally transforming a complex, legacy UI into an intuitive and modern user experience for our global B2B SaaS analytics platform.

As a Senior UX Designer at Matomo, you’ll create user-centric designs that enhance usability, boost customer satisfaction, and reflect our core principles of privacy and transparency. You\’ll work asynchronously across multiple global time zones, partnering closely with product managers, developers, and customer-facing teams to ensure design decisions are grounded in user insights and business goals.

Your success will depend on your proven expertise in UX best practices, your pragmatic approach to iterative design and co-design, and your ability to manage end-to-end design processes autonomously while effectively communicating with stakeholders around the globe.

About InnoCraft and Matomo 📊

At InnoCraft, we’re building a more ethical, privacy-first digital world. As the leading open-source web analytics platform, Matomo powers over 1 million websites and apps in 190+ countries, delivering insights while maintaining complete data ownership and user trust.

We believe in openness, privacy, and transparency. Our platform processes billions of data points monthly, offering powerful yet intuitive analytics to enterprises, governments, universities, NGOs, and SMEs globally.

Why Join Matomo?

• Join a mission-driven company committed to privacy and ethical technology.
• Collaborate remotely with an international, distributed team.
• Work on a product that significantly impacts global privacy and data ownership.
• Play a pivotal role during a transformative phase in digital analytics.

Roles and Responsibilities

• Deliver world-class product design that meets or exceeds industry benchmarks.
• Create and refine seamless user journeys, experience maps, and wireframes informed by user research.
• Own visual and interaction design from initial concept through final hand-off to development.
• Collaborate closely with local Product Manager and developers, and asynchronously with global product management and engineering teams.
• Translate user research and insights into actionable design specifications.
• Incrementally refresh and modernise a large legacy UI, balancing immediate improvements with a long-term vision.
• Conduct UX research, usability testing, and incorporate findings into design decisions.
• Engage in co-design practices, collaborating directly with users, product teams, and engineers to create practical solutions.
• Create numerous smaller, iterative design specifications to support continuous improvements within the existing UI framework.

Minimum Qualifications

• 4+ years of UX design experience, ideally within a B2B SaaS or enterprise product environment.
• Demonstrable experience autonomously leading end-to-end design projects.
• Proficiency in UX/UI design tools (e.g., Figma, Sketch, Adobe XD).
• Strong skills in creating wireframes, user flows, experience maps, and high-fidelity designs.
• Experience conducting and applying user research and usability testing insights.
• Exceptional asynchronous communication skills for working effectively in global, remote-first teams.

Preferred Qualifications

• Experience specifically with analytics, digital marketing, or data-centric SaaS products.
• Familiarity with the digital analytics industry and privacy-first design principles (e.g., GDPR).
• Prior success in incrementally redesigning large-scale or legacy enterprise products.
• Previous experience working fully remotely in global, distributed teams.
• Experience with co-design processes, facilitating collaboration sessions with cross-functional teams and users.
• Can speak German

About You

• User-centric: Passionate about understanding and advocating for user needs.
• Proactive Communicator: Clear and effective asynchronous communicator across global time zones.
• Pragmatic Innovator: Balances ideal user experiences with realistic development and business constraints.
• Collaborative: Excels in cross-functional, remote teams by building trust and meaningful partnerships.
• Detail-oriented & Vision-driven: Capable of balancing immediate incremental improvements with long-term UX vision.

Benefits

• Remote work (save many hours on commute, and save money)
• Budget for co-working space or work from home
• Home office equipment supplied
• Flexible hours
• Paid holidays plus your national public holidays
• Sick leave
• Health Insurance: Your Well-being, Our Priority
• A huge “playground” to grow your skill set
• Volunteering Day: Empower Your Impact
• Bereavement Leave for Pets: Compassion Beyond Boundaries
• Training Opportunities
• Mental Health Support Services

Location

• Fully remote
• Must be based in Germany

Diversity and Inclusion

InnoCraft celebrates the things that make you, you! We are an inclusive employer and do not discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status or disability. We actively seek diversity in our workplace and embrace individuals with unique backgrounds, perspectives, and abilities!