Interactive Brokers invites applications for an L1 System Administrator/Help Desk Specialist to support internal users on Red Hat Linux and Mac OSX, and Windows environments. You will diagnose problems, install applications, and guide users to timely, accurate solutions.
You will own escalations, follow procedures, and collaborate with developers to improve systems and documentation. Strong communication and problem-solving skills are essential, with familiarity in VMware and AWS a plus.
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