Senior Manager, MRO Smart Hub Strategy and Industry Engagement

• Why you will love working here
• Our Values are not just words on a page - they are the energy behind everything we do: ONE IATA – We collaborate across teams, TRUSTED – We do the right thing, INNOVATIVE – We make tomorrow better, INCLUSIVE – We embrace diverse perspectives.
• With over 30,000 courses available, we believe in continuous learning and support your growth in an ever-changing industry.
• Diversity, equity, and inclusion are our priorities. We are certified by the Equal Salary Foundation, offering equal pay and family‑friendly policies.
• We encourage community involvement through volunteering and strive to make tomorrow better for aviation and our communities.

We offer time off so you can support causes important to you.

• We promote work‑life balance with flexible work options, including remote and hybrid work, a generous "work from abroad" policy, and you get your birthday off!
• Contract Duration

Hiring Base Salary Range

About The Team You Are Joining

You will join the Aircraft, Environment and Operations Data team within IATA’s P&S Business Intelligence Services department.

In this senior role, you will work closely with regional commercial leads, IATA's supply chain advocacy team, product specialists, and key industry partners to accelerate global adoption of IATA’s MRO Smart Hub platform.

Your mandate is to shape the strategic positioning and market evolution of the MRO Smart Hub ecosystem, driving industry adoption through airline engagement, partnerships, and commercial enablement.

• What Your Day Would Be Like
• Commercial Strategy
• Shape the strategic commercial direction using market intelligence, demand assessment, and competitive positioning.
• Define value propositions and commercial positioning aligned with ecosystem evolution.
• Identify priority markets, segments, and partnership opportunities based on commercial potential.
• Provide strategic guidance to commercial teams to ensure alignment with long‑term objectives.
• Ecosystem Commercial Development
• Identify and develop commercial partnerships with airlines, suppliers, and intermediaries to drive adoption and revenue growth.
• Build and manage strategic alliances that strengthen the ecosystem value chain and network effects.
• Translate industry trends and constraints into scalable commercial growth strategies.
• Market Enabling & Positioning
• Define strategic messaging and positioning frameworks to support consistent market communication.
• Develop case studies, success stories, and adoption narratives with early adopters.
• Customer Value & Adoption Insights
• Define value realization frameworks and success metrics.
• Interpret adoption trends and feedback to inform strategic direction and commercial positioning.
• Coordinate with training and onboarding resources to ensure airlines, suppliers and partners receive structured education and support.
• We would love to hear from you if you
• Have a university degree, preferably in aviation, engineering or business, with at least seven (7) years of experience, specifically in aircraft material trading (or related areas) with an airline, MRO or supplier.
• Bring solid aviation supply‑chain experience, ideally gained within an airline’s MRO surplus materials management, or parts‑trading function; familiarity with digital trading or marketplace platforms is strongly preferred.
• Understand how data‑enabled tools, system interfaces, and digital workflows support procurement, materials management, or trading decisions in aviation.
• Have meaningful experience in business development and strategy, with the ability to articulate value propositions and contribute effectively to commercial and non‑commercial discussions in the MRO environment.
• Demonstrate the ability to translate market needs and industry insights into strategic priorities, working effectively with product and technical teams.
• Demonstrate strong ability to influence without direct authority and operate in multi‑stakeholder environments.
• Demonstrate strong analytical, and data‑driven thinking, with the ability to interpret market signals, assess opportunities, and translate insights into sound commercial recommendations.
• Communicate and collaborate effectively with stakeholders across regions, bringing initiative, sound judgement, and a proactive, results‑oriented approach to your work.
• Demonstrate strong project‑management capability, with the ability to plan, coordinate, and deliver complex workstreams, manage competing priorities, and ensure timely, high‑quality execution across stakeholders.
• Show proven experience engaging with external stakeholders at industry level (airlines, MROs, suppliers, associations).
• Travel Required: 10%

Learn more about IATA’s role in the industry, our benefits, and the team at iata/careers/. We are looking forward to hearing from you!

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