IT Service Technician - 24/7 (f/m/d)

Overview

We are looking for a dedicated IT Support Engineer to join our Munich Data Center operations. In this role, you will take full ownership of our on‑site infrastructure, from monitoring power and cooling systems to configuring Linux servers (Debian, Ubuntu, AlmaLinux). If you enjoy working directly with server hardware and thrive in a high‑uptime environment, this is the perfect place to grow your technical expertise.

Responsibilities

• 1st & 2nd Level Support: Receiving, qualifying, and processing IT incidents and service requests via ticket system, phone or front desk.
• Troubleshooting & Support: Diagnosing and resolving issues related to hardware (server/network devices) and software (Linux).
• You monitor the server/network infrastructure (including power supply, air conditioning, security systems) is your responsibility.
• You take care of the installation and configuration of network components and Linux servers.
• You carry out maintenance work and migrations of hardware and software.
• Asset Management: Maintaining accurate inventory.

About the Role

• You enjoy working on site near the server landscape.
• Flexibility and willingness to work in shifts.
• Soft Skills: Strong service orientation, patience when dealing with users, collaborative and team‑oriented mindset, physical ability to handle hardware setups, and a structured, independent way of working.

Qualifications

• Extensive knowledge of Linux environments (CentOS, AlmaLinux, Debian, Ubuntu).
• Experience in dealing with business customers.
• Good knowledge of German and English (at least B2 level).

Benefits

• Hybrid working model.
• At some locations a subsidized canteen and various free drinks.
• Modern office space with very good transport connections.
• Various employee discounts for activities and products.
• Employee events such as summer and winter parties, as well as workshops.
• Numerous training and development opportunities.
• Various health offers, such as sports and health courses.

Note

InterNetX GmbH uses a group-wide applicant management system from IONOS SE for recruiting. By submitting your application, your data will therefore be shared with IONOS SE and processed by its responsible employees as part of the application process. The legal basis for this is:

• 26 BDSG (initiation of an employment relationship) and Art. 6 para. 1 lit. b GDPR (general contract initiation). Further information can be found in the data protection information for the Group-wide application process.