VN Mobility: Programme Officer (Complementary Pathways and Protection Mainstreaming) (P2)

Responsibilities

• Provide administrative support to the RMM projects, assisting in carrying out immediate to long‑term objectives defined in the programme documents, including support for country assessments and implementation of activities to develop or strengthen resettlement programmes.
• Support project review and endorsement processes for Country Offices outside of the European Economic Area for new and ongoing projects with resettlement and/or movement components, including the development of project proposals, appeals, and response plans.
• Deliver training and provide guidance to staff on RMM strategy, institutional policies, project development and implementation support related to complementary pathways and protection mainstreaming.
• Liaise internally with IOM divisions for organising meetings, drafting meeting summaries, collecting information and inputs related to complementary pathways and protection mainstreaming, promoting broader institutional coordination on establishing, expanding and enhancing resettlement and complementary pathways.
• Provide technical support in capacity building, delivering training and supporting communities of practice on frameworks and tools related to the operationalisation of complementary pathways and protection mainstreaming across RMM programming.
• Coordinate closely within RMM, with the Migrant Protection Unit (MPX) and across other HQ divisions and units on policy updates, in relation to management and transportation of vulnerable migrants.
• Provide administrative and logistical support to communications and public information, by contributing to the development of slide presentations, press notes, talking points, situation reports, and newsletters.
• Develop infographics representing programme achievements on resettlement, complementary pathways and protection mainstreaming, and other components for inclusion in the RMM portal and other fora.
• Assist in preparing for and participating in regular calls with country offices, bilateral meetings with UNHCR, other relevant stakeholders, and donor meetings.
• Perform such other duties as may be assigned.

Qualifications

Education

• Master’s degree in Business Administration, Communications, Political or Social Science, International Relations, Law or a related field from an accredited institution with two years of relevant professional experience; or
• Bachelor’s degree in the above fields with four years of relevant professional experience.

Experience

• Previous experience in providing administrative and logistical support, project development and/or working for an organisation that provides humanitarian assistance.
• Experience in research, writing, outreach, data collection and analysis as well as communications.
• Experience of working in a multi‑cultural setting.

Skills

• Strong organisational and project support skills, with the ability to manage multiple tasks and meet deadlines.
• Excellent written and verbal communication skills, including drafting reports and presentations.
• Effective coordination and interpersonal skills, with the ability to work across teams and engage diverse stakeholders.
• Computer literate, well‑versed in Microsoft Office Suite and design software.
• Familiarity with IOM’s role in resettlement and movement operations.

Languages

• Fluent in English (oral and written) required.
• Working knowledge of another official UN language (Arabic, Chinese, French, Russian, Spanish) is an advantage.

Values

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences, encouraging diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organisational principles and standards of conduct.
• Professionalism: Demonstrates the ability to work in a composed, competent and committed manner, exercising careful judgment in meeting day‑to‑day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, making people feel safe, respected and fairly treated.

Core Competencies

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimise results.
• Delivering results: Produces and delivers quality results in a service‑oriented and timely manner, being action‑oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organisation’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication, explaining complex matters in an informative, inspiring and motivational way.

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