Key Account Manager Rare Diseases - Südost (w/m/d) in München

Key Account Manager Rare Diseases - Südost (w/m/d)

Company: Ipsen Pharma GmbH

About Ipsen

Ipsen is a mid‑sized global biopharmaceutical company with a focus on transformative medicines in three therapeutic areas: Oncology, Rare Disease and Neuroscience. Supported by nearly 100 years of development experience, with global hubs in the U.S., France and the U.K, we tackle areas of high unmet medical need through research and innovation. Our passionate teams in more than 40 countries are focused on what matters and endeavor every day to bring medicines to patients in 88 countries. We build a workplace that champions human‑centric leadership and fosters a culture of collaboration, excellence and impact. At Ipsen, every individual is empowered to be their true selves, grow and thrive alongside the company’s success. Join us on our journey towards sustainable growth, creating real impact on patients and society!

For more information, visit us at https://www.ipsen.com/ and follow our latest news on LinkedIn and Instagram.

Job Description

To support our Rare Diseases team in Germany, we are looking for a Key Account Manager Rare Diseases - South East (f/m/d).

Region: South‑East Germany (München, Ulm, Würzburg, Nürnberg, Regensburg)

The Key Account Manager RD focuses on identifying patients in office‑based gastroenterologists, smaller clinics and top centres, ensuring therapy initiation. The KAM RD is responsible for building, developing and actively managing regional networks to improve the identification, referral, and appropriate treatment of patients with rare liver diseases.

Your tasks

• Proactively identify adult PFIC patients in the retail setting by engaging with office‑based gastroenterologists and smaller hospitals.
• Increase disease awareness and diagnostic consideration of PFIC in adult patients.
• Ensure clear and efficient referral pathways from peripheral physicians to designated PFIC expert centres.
• Act as a key interface between referring physicians and expert centres to support timely and appropriate patient transfer.
• Conduct focused key account work with PFIC expert centres to support evaluation and initiation of appropriate therapy for referred patients.
• Build strong, trust‑based relationships with multidisciplinary teams at expert centres via e.g. dedicated projects and regional events.
• Drive share of voice in PBC centres.
• Increase disease awareness, urgency to treat and faster switch for uncontrolled patients from 1st to 2nd line.
• Support identification of new 2nd line PBC patients.
• Own and actively develop regional rare liver disease networks (initiate, establish and manage formats).
• Organise and manage targeted networking events involving KOLs, expert centres and peripheral physicians.
• Collaborate closely with Commercial, Medical and Brand teams to ensure aligned execution.

Qualification required

• Certified as a Pharmaceutical Representative.
• Several years of experience in the pharmaceutical or healthcare industry, ideally in roles involving rare diseases, specialty care or network‑based engagement.
• Experience working with gastroenterologists and/or hepatologists is strongly preferred.
• Proven experience in key account work, network management or similar customer‑facing roles.
• Experience in organising and managing scientific or educational networking events.
• Track record of effective collaboration with Key Account Managers or similar commercial roles.
• Excellent communication and influencing skills, with the ability to engage both scientific experts and peripheral physicians.
• High level of ownership, prioritisation skills and ability to operate effectively in a complex, matrix environment.
• Extensive knowledge of MS Word, MS Outlook (or equivalent) and advanced knowledge of MS Excel and PowerPoint.
• Good knowledge of English.
• Willingness to participate in events and conferences and related travel and overnight stays.

Our offer

• A permanent employment contract in an international future‑oriented and dynamic company.
• A meaningful job with real added value for society and patients.
• Personal development and the opportunity to actively contribute to the company's success.
• A pleasant and personal working atmosphere.
• Communication at all levels and an open corporate culture.
• Up to 36 days off and vacation.
• Hybrid working and flexible working hours.
• Attractive and performance‑related payment.
• Company health management, sports offers and pension scheme.
• Underground parking.

Inclusion and diversity

We are committed to creating a workplace where everyone feels heard, valued, and supported; where we embrace “The Real Us”. The value we place on different perspectives and experiences drives our commitment to inclusion and equal opportunities. When we include diverse ways of thinking, we make more thoughtful decisions and discover more innovative solutions. Together we strive to better understand the communities we serve. This means we also want to help you perform at your best when applying for a role with us. If you require any adjustments or support during the application process, please let the recruitment team know. This information will be handled with care and will not affect the outcome of your application.

At Ipsen, each employee makes a real impact. Our teams are passionate about what they do because they care about making a difference in patients’ lives. We invest in our employees to support life‑changing projects that create positive impact for patients and society.