h3Client Service Director /h3 pIPSOS SA Vacant since : Number of jobs : 1 1219 Le Lignon (GE) 100% From Permanent /p pIpsos is a global leader in survey-based market research activities, present in 90 markets and employing more than 19,000 people. Our passionately curious research professionals, analysts and scientists have built unique multi-specialist capabilities that provide understanding and powerful insight into the actions, opinions and motivations of citizens, consumers, patients, customers or employees.In Switzerland, Ipsos is the largest market research company; we are a team of 140, from more than 26 countries and based in Geneva, Basel and Root.To continue the expansion of our Ipsos UU (qualitative) business in Switzerland, we are looking for a Qualitative Client Service Director (based in Geneva), passionate about connecting with consumers and experienced in qualitative research. /p pYour mission:The Qualitative Client Service Director's mission is to ensure the development of client partnerships with a deep understanding of the clients' business and providing leadership to junior and senior colleagues. The role also involves demonstrating the highest standards of integrity and research excellence while managing and developing key client relationships, delivering profitable work, and influencing the strategic direction of the business. /p pYour missions include:Drive commercial growth for Ipsos qualitative solutionsDemonstrate thought leadership on advanced qualitative approachesBe a trusted advisor with our key clients and Ipsos teams to develop a long-term relationshipHelp your team of researchers grow and achieve their objectivesBe a trusted partner with your peers to develop cross-methodologies solutions. /p pWhat you will need to succeed:University degree preferably in marketing/market research, social sciences, communication sciences or similar+10 years of professional experience within leading market research agencies, specializing in qualitative research and insight solutionsClient management skills with ability to deliver outstanding attention and services to the client.Commercial excellence acumenAbility to work in an international environment with fluency in EnglishExpertise in qualitative solutions (mandatory)A strong entrepreneurial spiritA truly multicultural mindsetAnd finally, a never-ending curiosity for innovation, including but not limited to sensible use of AI solutions. /p pKnowledge and Skills:Proven track record selling and delivering international qualitative projectsDemonstrated success in developing deep, lasting relationships with senior-level clients (research, marketing, C-suite)Client service and business building with a background in strong strategic thinking and creative problem solvingExcellent written and verbal communication skills (fluent English) in addition to well-developed interpersonal and presentation skills are necessaryAbility to manage multiple priorities simultaneouslyIdentify opportunities for, and contribute to making Ipsos Switzerland 'more famous', e.g. press releases, publications, client events, appearing at conferences, etc. /p pHow we will help you to succeed:Expertise from the global Ipsos qualitative network, leveraging learnings and opportunities on an international scaleConnection with key accounts headquartered in SwitzerlandA supportive, talented and successful qualitative teamA communication and marketing team to help you be heard in the marketA flexible working environment, in one of the best places to live. /p ul libWork location /b 1219 Le Lignon (GE) /li libWorkload /b 100% /li libEmployment start /b /li libEmployment duration /b Permanent /li /ul ul libWork experience /b More than 3 years /li libEducation /b Higher professional education and training, diploma or equivalent /li /ul ul libEnglish /b Orally : Very good knowledge Written : Very good knowledge /li /ul #J-18808-Ljbffr
