h3Client Service Director - Creative Excellence - Geneva /h3h3Job Description /h3pbThe Client Service Director will have the following main responsibilities: /b /pulliContribute drive turnover to meet budget set for the teamulliRetain and grow the business with accountability on structural clients /liliContribute to the commercial roadmap and monitor commercial activations /liliUnderstand the client’s organization and build-up solid relationship with key contacts /li /ul /liliLeadership role within Creative Excellence teamulliDrive performance, managing ways of working, optimised workload, ensure team ownership and responsibility /liliRole of mentoring to grow the team expertise - with regular feedback to team membersand organizing trainings /liliWorking closely with the project management team /li /ul /liliDeliver a high level of consultancy to clients on the creative excellence journey, from early stage to in-market evaluation:ulliUnderstand the category and business dynamics /liliConsult with client to identify needs and shape most relevant research and learning plan /liliInterface with other Ipsos Services lines and global dedicated teams in the Ipsos organisation to ultimately deliver more holistic perspective to client. /liliBe a trusted creative advisor and partner for your clients. /li /ul /liliDrive knowledge culture of collaborationulliInspire the team by sharing learning, expertise and knowledge /liliBe vocal within Ipsos organisation and outside to build the fame of the creative excellence expertise in Switzerland /li /ul /li /ulpbThe desired skills and experiences to become a client service director at Ipsos creative excellence: /b /pulliUniversity degree preferably in marketing/market research, social sciences, communication sciences or similar /liliMinimum 10 years of professional experience within market research agencies /liliClient management skills with ability to deliver outstanding attention and services to the client. /liliCommercial excellence acumen /liliExcellent ability to communicate and liaise with a variety of different internal and external senior stakeholders. /liliSolid market analysis skills, from data to insights /liliCuriosity, proactivity, and entrepreneurship spirit /liliCollaborative and supportive mindset /liliInternational minded and multicultural oriented with strong interpersonal communication skills /liliPassion for creativity, advertising, touch points, media, digital with professional experience in the domain /liliOther languages than English are an advantage. /li /ulpReady to become a creative advisor and inspire change with impactful research? Apply now! /ph3About the Team /h3pThe Creative Excellence Service Line helps our clients attain best-in-class advertising that drives business results.We do this by aiding Creative Development (help with creating advertising), Creative Assessment (help with assessing advertising and providing guidance to improve it) and Creative In-Market (ad tracking once the advertising is launched). /ph3About Us /h3pIpsos is one of the world’s largest research companies and currently the only one primarily managed by researchers, ranking as a #1 full-service research organization for four consecutive years. With over 75 different data-driven solutions, and presence in 90 markets, Ipsos brings together research, implementation, methodological, and subject-matter experts from around the world, combining thematic and technical experts to deliver top-quality research and insights. Simply speaking, we help the biggest companies solve some of their biggest problems, serving more than 5000 clients across the globe by providing research, data, and insights on their target markets. And we are proud of our continuous efforts in making Ipsos the best place to work! /p #J-18808-Ljbffr
