Local Contact Person for Pharmacovigilance (m/w/d)

Job Overview

Manage and direct the team ensuring deliverables are achieved on time and to stakeholder expectations.

Essential Functions

• May take a proactive role in developing long standing relationships with IQVIA customers, and may take a leadership role in bid defence strategy and planning, as appropriate.
• Improve QPPV, and pharmacovigilance agreement procedures and standards.
• Act as primary interface for customers and provide expert input on delivery of QPPV and PVA services required by assigned customers.
• Represent QPPVs and PVA staff on task forces as needed.
• Hold at least bi-monthly meetings with direct reports to discuss, at a minimum: project status, including timelines, delivery updates, financial aspects of the group or project, and potential risks, associated mitigation and support required; status of any initiatives that they may be involved in; the team's utilization rates; the direct report's training and other administrative obligations, such as Standard Operating Procedures (SOPs) and corporate training mandates; personnel issues; and career or training objectives.
• Create and implement plans for measuring and improving employee engagement ensuring global consistency. Maintain open and regular communication with direct reports to ensure a supportive working environment.
• Efficiently conveying messages from leadership to direct reports and teams, as well as effectively communicating issues and opportunities up to leadership.
• Might be needed to serve as the designated substitute or alternatively ensure coverage is in place for direct reports during their absence or in case of turnover.
• Prepare, present and respond in bid defense meetings and discussions. May input into more complex requests for information (RFIs) or requests for proposal (RFPs). Liaise with Business Development to give timely inputs regarding the feasibility of all new proposals going out to clients.
• Contribute at IQVIA internal cross-functional project team meetings interfacing with other functional leads customer project status meetings and oversight group meetings. Subject Matter Expert (SME) Meetings, as appropriate.

Qualifications

• Bachelor's Degree Preferably in health science or related area Req
• 8 years' clinical research experience in a Contract Research Organization or Pharmaceutical company combining 5 years of Lifecycle Safety experience (Pharmacovigilance, CEVA, Medical Information, Safety Publishing, Risk Management, etc) and 3 years' line management experience. Equivalent combination of education, training or experience.
• Superior knowledge of pharmacovigilance legislation.
• Strong business acumen; financial management and budgeting skills.
• Proven Staff management skills, strong leadership, motivational and influencing skills.
• Strong project management; strategic planning; delegation and organisational skills. Proven ability to work on multiple projects and manage competing priorities.
• Confident in raising and discussing sensitive topics without management intervention and in communicating effectively with senior levels of management in both IQVIA and customer organizations.
• Demonstrated ability to remain calm and assertive yet diplomatic in more challenging interactions with customers and colleagues.
• Excellent communication (both verbal and written), presentation and negotiation skills.
• Ability to establish and maintain effective working relationships with coworkers, direct reports, managers, and customers at a senior level.
• Autonomous independent decision-making; problem solving and judgment skills.
• Strong customer focus; account and alliance management and experience in customer contracting models.
• Proven ability to professionally network; present and lead at meetings/ teleconference.
• Ability to achieve results through communication, facilitation, negotiations in a matrix service delivery environment with shared responsibilities.
• Demonstrate excellent flexibility; self-motivation; creativity; innovation and solutions driven approach.
• Demonstrates financial awareness. Promotes good practices to manage financial performance.
• Strong ownership skills: take initiative and move forward with limited guidance.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide.