Marketing & Communications Manager

Responsibilities

• Support and strengthen ISCC’s communications and marketing activities by developing and executing strategic communication and email marketing initiatives.
• Combine creative communications work with strong expertise in email marketing and marketing automation.
• Further develop ISCC’s email marketing landscape, processes, and performance.
• Plan, create, and optimise content that effectively promotes ISCC’s certification and licensing schemes, events, and trainings while driving stakeholder engagement and supporting organisational growth through data‑driven email marketing.
• Lead the strategic development and restructuring of ISCC’s email marketing activities and processes using Mailchimp.
• Set up, manage, and continuously optimise audience structures, mailing lists, segmentation, tags, templates, and automations in Mailchimp.
• Develop and implement a scalable newsletter marketing strategy tailored to different stakeholder groups and ISCC offerings.
• Create and manage targeted email campaigns, newsletters, and automated email journeys.
• Ensure compliant, consistent, and efficient use of email marketing tools and processes across the organisation.
• Monitor, analyse, and report on email marketing KPIs.
• Continuously optimise email marketing performance based on analytics, testing, and stakeholder feedback.
• Collaborate with internal teams to improve stakeholder targeting, campaign relevance, and data quality.
• Develop and implement communication plans and campaigns aligned with organisational priorities and business objectives.
• Ensure balanced, strategic, and audience‑oriented coverage of ISCC‑related topics on the ISCC website.
• Identify and evaluate new communication opportunities, trends, and tools.

Qualifications

• University degree in marketing, communications, or a related field.
• At least 3 years of professional experience in online marketing.
• Very good experience in email marketing, newsletter management, and marketing automations, ideally with Mailchimp.
• Excellent English language skills and good German language skills (written and spoken).
• Excellent experience with digital communication tools.
• Experience with CMS systems is an advantage.
• Excellent service‑oriented mindset.
• Excellent prioritising ability.
• Very good project management skills.

Benefits

• Various team events throughout the year (Celebrating Diversity, Summer Team Event, Christmas Party).
• Close collaboration with sister companies (Meo Carbon Solutions GmbH, GRAS Global Risk Assessment Services, 4C Services, ClimatePal, TYC).
• Opportunity to work independently and shape processes.
• Professional onboarding to help you have an ideal start.
• Frequent feedback sessions to ensure high‑quality communication.
• Many free language classes.
• Access to several trainings and technical courses.
• Promotion from within.
• Hybrid workplace; 4 weeks remote work at a chosen location after probation.
• Flexible working hours and trust‑based working time.
• 30 vacation days and 3 additional days (Christmas Eve, New Year’s Eve, Carnival Monday).
• Sabbatical options.
• A generous pension scheme (BAV) in line with sustainability values.
• JobTicket/Deutschlandticket.
• Annual bonus scheme based on performance.
• Subsidised Urban Sports Club membership.
• Health weeks promoting healthy habits.

We are an inclusive organization and encourage applications from all suitably qualified candidates, regardless of age, race, gender or any other criteria that is not a professional qualification for the position.