Concierge & Cleaning Supervisor (a) 100 %
Workplace
Geneva
Activity rate
100 %
Start date
01.09.2026
Is this you?
Do you have an entrepreneurial spirit and place service at the heart of your actions? As a Concierge & Cleaning Supervisor at ISS, you lead employees, personally take care of clients, and ensure that our services are delivered at the highest level. You are responsible for quality, costs, and customer satisfaction.
What awaits you
- Establishing schedules, intervention plans, and coordinating cleaning staff rounds - Conducting rounds and internal audits to ensure compliance with specifications and cleanliness standards - Organising and supervising specific services (carpet shampooing, high window cleaning, floor stripping) - Direct intervention on site to cover absences or manage operational emergencies - Integration, training on safety protocols, and support for new employees - Daily or weekly briefings, conveying instructions, and motivating staff - Managing minor repairs and coordinating subcontractor interventions - Handling complaints and customer requests. - Validating working hours, managing absences, leave, and monitoring annual reviews - Inventory and ordering of cleaning products, equipment, and consumables (toilet paper, soap, etc.) - Checking the condition of the machine fleet (scrubbers, vacuum cleaners) and organising repairs - Monitoring satisfaction, collecting grievances, and adjusting services directly with the client - Controlling costs related to products and labour to respect budgets allocated per unit - Providing information to ensure invoicing complies with delivered services - Ensuring compliance with hygiene, safety, and environmental procedures in force at ISS - Checking the wearing of Personal Protective Equipment (PPE) and the proper use of chemicals - Supervising and training new employees
What you bring
- Federal Certificate of Competence in cleaning (cleaning agent, operations agent or equivalent), an advantage - Continuing education in the cleaning field - Proven experience in team management - 5 to 10 years of professional experience in the service sector and cleaning activity - Good command of spoken and written French (English, Portuguese or Spanish an advantage) - Proficiency with IT tools (MS Office) - Driving licence, clean criminal record - Service-minded, well organised and communicative - Autonomous, proactive, organised
Ready for us? We are ready for you.
At ISS Switzerland, we ensure every day the smooth running and comfort of offices, laboratories, airports, production sites, stations, schools and hospitals. Our more than 14,000 employees create, throughout Switzerland, living spaces where over a million people feel good and can thrive daily.
ISS stands for innovation, service quality and customer proximity. As a market leader, we offer stable jobs, varied development prospects and a corporate culture based on respect, workplace safety and responsibility - realised through five dedicated programmes, more than 200 training and development courses, as well as the systematic use of sustainable products and solutions.
About us
Employee testimonials
Your contact
Thomas Contenta Talent Acquisition Manager Phone: +41 58 787 80 54
Apply now jid2afcdb0aen jit0729aen jpiy26aen
Workplace
Geneva
Activity rate
100 %
Start date
01.09.2026
Is this you?
Do you have an entrepreneurial spirit and place service at the heart of your actions? As a Concierge & Cleaning Supervisor at ISS, you lead employees, personally take care of clients, and ensure that our services are delivered at the highest level. You are responsible for quality, costs, and customer satisfaction.
What awaits you
- Establishing schedules, intervention plans, and coordinating cleaning staff rounds - Conducting rounds and internal audits to ensure compliance with specifications and cleanliness standards - Organising and supervising specific services (carpet shampooing, high window cleaning, floor stripping) - Direct intervention on site to cover absences or manage operational emergencies - Integration, training on safety protocols, and support for new employees - Daily or weekly briefings, conveying instructions, and motivating staff - Managing minor repairs and coordinating subcontractor interventions - Handling complaints and customer requests. - Validating working hours, managing absences, leave, and monitoring annual reviews - Inventory and ordering of cleaning products, equipment, and consumables (toilet paper, soap, etc.) - Checking the condition of the machine fleet (scrubbers, vacuum cleaners) and organising repairs - Monitoring satisfaction, collecting grievances, and adjusting services directly with the client - Controlling costs related to products and labour to respect budgets allocated per unit - Providing information to ensure invoicing complies with delivered services - Ensuring compliance with hygiene, safety, and environmental procedures in force at ISS - Checking the wearing of Personal Protective Equipment (PPE) and the proper use of chemicals - Supervising and training new employees
What you bring
- Federal Certificate of Competence in cleaning (cleaning agent, operations agent or equivalent), an advantage - Continuing education in the cleaning field - Proven experience in team management - 5 to 10 years of professional experience in the service sector and cleaning activity - Good command of spoken and written French (English, Portuguese or Spanish an advantage) - Proficiency with IT tools (MS Office) - Driving licence, clean criminal record - Service-minded, well organised and communicative - Autonomous, proactive, organised
Ready for us? We are ready for you.
At ISS Switzerland, we ensure every day the smooth running and comfort of offices, laboratories, airports, production sites, stations, schools and hospitals. Our more than 14,000 employees create, throughout Switzerland, living spaces where over a million people feel good and can thrive daily.
ISS stands for innovation, service quality and customer proximity. As a market leader, we offer stable jobs, varied development prospects and a corporate culture based on respect, workplace safety and responsibility - realised through five dedicated programmes, more than 200 training and development courses, as well as the systematic use of sustainable products and solutions.
About us
Employee testimonials
Your contact
Thomas Contenta Talent Acquisition Manager Phone: +41 58 787 80 54
Apply now jid2afcdb0aen jit0729aen jpiy26aen
Concierge & Cleaning Supervisor (a) Arbeitgeber: ISS Facility Services AG
Als Spezialist:in Qualität, Prozesse & Projekte bei uns profitierst du von einer offenen und unterstützenden Unternehmenskultur, die auf kontinuierliche Weiterbildung und persönliche Entwicklung setzt. Unsere flexiblen Arbeitsmodelle ermöglichen es dir, Beruf und Privatleben optimal zu vereinbaren, während unsere attraktiven Benefits, wie eine eigene Pensionskasse und Mitarbeitervergünstigungen, deinen Alltag bereichern. Werde Teil eines dynamischen Teams, das gemeinsam an der Verbesserung unserer Servicequalität arbeitet und innovative Lösungen für unsere Kunden entwickelt.
