ICT Rollout Supporter Senior 100% (m/f/d) – Rollout | Client Staging | Mobile Devices | Thin clients
For a rollout project in the healthcare sector, we are seeking an experienced Senior ICT Supporter (m/f/d) with expertise in client rollouts, device configuration, and on-site support.
In this role, you will support the physical replacement of approximately 1,000 thin clients and 2,000 mobile devices. The focus will be on meticulous planning, customer-oriented communication, device installation and commissioning, as well as structured documentation and the return of old devices.
Responsibilities:
- Support during the rollout and physical replacement of thin clients and mobile devices
- On-site installation, configuration, and commissioning of clients
- Client staging and preparation of devices for production use
- Coordination, communication, and planning of rollout activities
- Brief user training or referral to training materials
- Structured return and management of old devices
- Inventory maintenance and documentation of device changes
- Troubleshooting and fault resolution during the rollout
- Escalation to relevant departments as needed
- Independent work organization and customer-oriented communication
Experience:
- Several years of experience as an ICT support specialist, rollout support specialist, or field support specialist
- Experience in conducting or coordinating computer, client, or mobile device rollouts
- Knowledge of client staging and device configuration
- Experience in on-site installation, commissioning, and replacement of end devices
- Experience in inventory management, documentation, and the return of old devices
- Strong skills in error analysis and troubleshooting
- Independent, structured, and reliable work style
- Customer-oriented communication and confident demeanor when interacting with users
- Ability to plan, coordinate, and execute rollout tasks effectively
#J-18808-Ljbffr
Senior ICT Rollout Supporter (Client Staging) in Winterthur Arbeitgeber: ITech Consult AG
ITech Consult ist ein hervorragender Arbeitgeber, der seinen Mitarbeitern in Zürich die Möglichkeit bietet, an spannenden Transformationsprojekten im Bereich Financial Crime Compliance zu arbeiten. Mit einem starken Fokus auf persönliche und berufliche Weiterentwicklung sowie einer offenen und unterstützenden Unternehmenskultur fördert ITech Consult die Zusammenarbeit in kleinen, spezialisierten Teams, was zu einem dynamischen Arbeitsumfeld führt. Zudem profitieren Mitarbeiter von flexiblen Arbeitsmodellen und einer klaren strategischen Ausrichtung, die Raum für innovative Ideen und Lösungen lässt.
