Support that creates solutions As a dental technician in our technical customer support, you are the central point of contact for our customers all over the world. Your role You will assist our international client base with technical issues and user inquiries regarding our innovative products in the field of analog equipment and materials. You will document customer inquiries—from analysis through to resolution—in our global ticket system (Salesforce). As the first point of contact for our customers, you will collaborate with internal and external partners to ensure the best possible solutions. As the interface to our developers, you provide valuable input to further improve our products. Your profile A completed education in dental technology Technical expertise and experience working with laboratory equipment such as firing, pressing, or sintering furnaces A strong service orientation Interest in our customers and a desire to understand and solve their challenges Very good German (C1 level) and good English skills (at least B2 level) required; additional foreign languages (Italian/French/Spanish) are a plus What We Offer A global, purpose-driven company with over 3,600 employees. A culture of innovation and collaboration. Learning and development tailored to your growth. Attractive benefits. #J-18808-Ljbffr
Dental Technician as Global Support Consultant (all genders) Arbeitgeber: Ivoclar EMEA
Als Team Lead CQM Change Management in einem weltweit tätigen Medizintechnikunternehmen profitieren Sie von einer innovativen und kollaborativen Unternehmenskultur, die Ihre persönliche und berufliche Entwicklung fördert. Wir bieten Ihnen nicht nur attraktive Benefits, sondern auch die Möglichkeit, aktiv an der Weiterentwicklung unserer Qualitätsprozesse mitzuwirken und direkten Einfluss auf Produkte und Standards zu nehmen. Bei uns haben Sie die Chance, in einem dynamischen Umfeld zu arbeiten, das Wert auf Teamarbeit und individuelle Stärken legt.
