Senior Sales Associate

ppWe are makers. Thinkers. Strategists. Storytellers. For over 150 years, we’ve been shaped by tradition, powered by progress, and driven by people. Join us as we celebrate the legacy of craftsmanship and the future of watchmaking, where every tick resonates with the heartbeat of time itself. Wherever your path started, we care where you want to go. Whether in Schaffhausen or somewhere else in the world, engineer your next step with us. /p pThe IWC Senior Sales Associate is a pivotal role responsible for leading by example in delivering unparalleled client experiences, driving sales performance, and ensuring adherence to Maison's directives and operational excellence. This role requires a seasoned professional passionate about luxury sales, adept at cultivating lasting client relationships, and committed to acting as a distinguished ambassador for IWC, with client satisfaction and team mentorship as paramount goals. /p h3HOW WILL YOU MAKE AN IMPACT? /h3 ul liLead by example in achieving and exceeding individual and team sales targets, consistently upholding Maison’s directives and the highest standards of service. /li liTake ownership of complex client situations, resolve escalated issues, and contribute proactively to the seamless and efficient operation of the boutique. /li liCultivate and nurture an exclusive portfolio of VIP clients, driving repeat business, referrals, and loyalty through advanced clienteling strategies and personalized engagement. /li liAct as a leading Brand Ambassador for IWC Schaffhausen, sharing advanced product knowledge, sophisticated sales techniques, and best practices to elevate the entire team's performance and expertise. /li liActively contribute to the development and implementation of boutique sales strategies, client engagement initiatives, and operational improvements. /li liMentor and coach junior sales associates, fostering a culture of continuous learning and excellence within the team. /li /ul h3HOW WILL YOU EXPERIENCE SUCCESS WITH US? /h3 ul liYou possess extensive client management expertise, with a minimum of 5 years of progressive experience in luxury retail, demonstrating a proven track record of building and maintaining high‑value client relationships and achieving significant sales results. /li liYou bring advanced communication, negotiation, and sales closing skills, coupled with a proven ability to mentor, inspire, and lead colleagues. You thrive in a fast‑paced, high‑pressure environment and are a collaborative team leader. /li liYou exhibit a strategic mindset, proactive problem‑solving abilities, and an inspiring, resilient attitude that motivates those around you to achieve collective success. /li liDemonstrated ability to train and coach junior sales associates, contributing to their professional development. /li /ul h3HOW DO WE KEEP YOU SMILING? /h3 ul liAn elevated opportunity to lead within a passionate and diverse team, setting the benchmark for outstanding client service and contributing to a high‑performance culture. /li liIWC Schaffhausen offers advanced development opportunities to further deepen your expertise in Luxury Watchmaking, including specialized training, leadership programs, and opportunities to contribute to strategic projects. /li liExclusive opportunities to engage with IWC Schaffhausen experts, participate in brand initiatives, and potentially visit our manufacture to gain deeper insights. /li /ul h3YOUR JOURNEY WITH US: /h3 ul liFirstly, you will engage with our Talent Sourcing team to discuss your career aspirations, leadership experience, and strategic contributions, gaining insight into our dynamic culture. /li liIf shortlisted, you will have in‑depth discussions with the Retail Manager, HR Business Partner, and potentially other senior leaders, to assess your strategic fit, leadership capabilities, and explore advanced growth trajectories within IWC and the wider Richemont Group. /li /ul /p #J-18808-Ljbffr