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- Aufgaben: Join our team as a Technical Aftersales Coordinator, advising clients and coordinating technical support.
- Arbeitgeber: J-Tec Material Handling is part of Katoen Natie, a global leader in logistics and engineering solutions.
- Mitarbeitervorteile: Enjoy a permanent role with competitive salary, training opportunities, and a supportive team environment.
- Warum dieser Job: Be part of a fast-growing international company that values creativity, flexibility, and personal development.
- Gewünschte Qualifikationen: A higher technical degree or equivalent experience, with strong communication skills in Dutch and English required.
- Andere Informationen: Experience in process engineering is a plus; knowledge of French or German is an asset.
Das voraussichtliche Gehalt liegt zwischen 42000 - 60000 € pro Jahr.
General description
J-Tec Material Handling is part of the Katoen Natie group of companies. Katoen Natie is a global logistics and applied engineering provider. To optimally serve its customers, the organization is decentralized in business units. Each business unit acts independently and offers its clients tailor made solutions. J-Tec Material Handling is the process engineering business unit of the group, offering material handling and process engineering solutions to the industry market leaders, in the chemical and food industries all over the world. We design and build turnkey process installations for our customers. Our company always strives to make a difference in terms of creativity, flexibility and performance. We execute both green- and brownfield projects of different sizes with an average implementation time of one to two years. We are a fast growing company with an international team of more than 170 employees (and counting). We have offices in Belgium, Thailand and the US.
Job description
If you are looking for a technical, varied position, than read on quickly. J-Tec is hiring and looking for a technical aftersales coordinator to complete the after-sales team. Due to your technical knowledge and service-oriented approach, you will position yourself as a professional advisor to your clients. You will be the go-to person for advise and help with the selection of the right critical components (ex. spare parts). In addition you will be responsible for the coordination, planning and organization of interventions, maintenances and the general technical support for clients. You also advise your clients on suitable training courses and will be responsible for the entire training coordination given by the department specialists. The necessary inspections of existing installations are organized by you in a proactive manner. Together with your colleagues you will offer a complete aftersales service and take care of the administrative follow-up.
Your profile
- You possess a higher technical degree (Bachelor or Master) or equal by relevant experience.
- You have broad technical interests, both practical and theoretical, with a general interest in process engineering.
- Relevant process knowledge/experience is an asset.
- You have good communication skills and speak fluently Dutch and English.
- Knowledge of French or German are an asset.
- Because of your commercial mindset, you understand the needs and expectations of your customer and behave like a partner.
- You know how to keep an overview at all times and possess strong organisational skills.
- You can work independently and act at the same time as a team player.
Required experience
5 years
We offer
- You will be part of a team of experienced and highly motivated colleagues.
- A permanent position in a professional and progressive environment, where personal development is important.
- Internal and external training to specialise in our business and support the growth of your skills and competences.
- A varied function in a growing, international company, with a flat hierarchy and short communication lines.
- An attractive and competitive salary package.
Contact person
Zaineb El Miniti
Contact phone
0471/769593
Contact email
zaineb.elminiti@j-tec.com
Application
Email your CV and cover letter to Zaineb El Miniti. Your privacy matters to us, please read our Recruitment Privacy Policy.
Company address
J-Tec Material Handling, Lieven Gevaertstraat 11, B-2950 Kapellen, info@j-tec.com
technical aftersales coordinator Arbeitgeber: J-tec Material Handling
Kontaktperson:
J-tec Material Handling HR Team
zaineb.elminiti@j-tec.com
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: technical aftersales coordinator
✨Tip Number 1
Familiarize yourself with J-Tec Material Handling's projects and services. Understanding their specific offerings in process engineering will help you demonstrate your knowledge during the interview and show that you're genuinely interested in the role.
✨Tip Number 2
Highlight your technical expertise and experience in aftersales coordination. Be prepared to discuss specific examples of how you've successfully managed client relationships and technical support in previous roles.
✨Tip Number 3
Since communication is key in this role, practice articulating your thoughts clearly in both Dutch and English. If you have any knowledge of French or German, be ready to mention it as it could set you apart from other candidates.
✨Tip Number 4
Showcase your organizational skills by preparing a plan for how you would approach the coordination of interventions and training courses. This proactive mindset will resonate well with the hiring team at J-Tec.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: technical aftersales coordinator
Tipps für deine Bewerbung 🫡
Understand the Role: Make sure to thoroughly read the job description for the Technical Aftersales Coordinator position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Craft a Tailored Cover Letter: Write a cover letter that highlights your technical knowledge and service-oriented approach. Mention specific experiences that demonstrate your ability to advise clients and coordinate aftersales services.
Highlight Relevant Experience: In your CV, emphasize your relevant experience in process engineering and any previous roles that involved customer interaction or technical support. Make sure to include your language skills, especially in Dutch and English.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
Wie du dich auf ein Vorstellungsgespräch bei J-tec Material Handling vorbereitest
✨Showcase Your Technical Knowledge
Make sure to highlight your technical background and any relevant experience in process engineering. Be prepared to discuss specific projects or challenges you've faced and how you overcame them.
✨Demonstrate Your Service-Oriented Mindset
Since the role requires a service-oriented approach, think of examples where you've successfully supported clients or colleagues. Emphasize your ability to understand customer needs and provide tailored solutions.
✨Prepare for Communication Scenarios
Given the importance of communication skills in this position, practice articulating your thoughts clearly in both Dutch and English. If you know French or German, be ready to showcase that as well.
✨Organizational Skills Are Key
Be ready to discuss how you manage multiple tasks and prioritize effectively. Share examples of how you've coordinated projects or interventions in the past, demonstrating your strong organizational abilities.
