At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe. Jabil Healthcare is the world’s largest provider of design and manufacturing services in healthcare, and we help improve the health and well‑being of people around the globe. For the team in Balsthal and Hägendorf, we are looking for a Support Technician I (m/f/d) 100%. Responsibilities
Ensure management of all user IT requests and incidents through the existing ticket management tool. Provide Level 1 / Level 2 support for company IT hardware (computers, peripherals) and business‑related software. Install and configure standard applications and collaborate with vendors for specialized production software. Support and troubleshoot IT‑related issues within the production environment, including manufacturing systems (e.g., MES, FDM) and connected equipment. Assist in CSV activities, including IQ (Installation Qualification) and ensuring compliance with GxP requirements. Perform and manage machine and system backups using Acronis, ensuring data integrity and system recoverability in production environments. Work closely with other IT professionals (including remote teams) to maintain uninterrupted IT services. Participate in regular training sessions to stay aligned with current technologies, compliance, and operational requirements. Manage IT inventory (hardware and software assets). Maintain and update IT documentation and knowledge base. Actively contribute to continuous improvement (Kaizen) of IT services and processes. Participate in IT and cross‑functional projects, supporting business and production teams. Profile
Completed IT training (EFZ or equivalent level), ideally with 2 years of experience in a similar role. Proficiency in using Windows‑based computers and Microsoft products in general, especially Microsoft Office and Outlook. Good understanding of Windows Server and network environments. Fluent in German and good knowledge of English. Reporting to: Sr. Information Technology Manager What we Offer
A responsible and varied role in a global company. Progressive employment conditions with long‑term prospects. High level of personal responsibility and independent working. A safe space for creative thinking and workplace learning. Bonus system, additional vacation days, and many other benefits. Jabil, including its subsidiaries, is an equal‑opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.
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Ensure management of all user IT requests and incidents through the existing ticket management tool. Provide Level 1 / Level 2 support for company IT hardware (computers, peripherals) and business‑related software. Install and configure standard applications and collaborate with vendors for specialized production software. Support and troubleshoot IT‑related issues within the production environment, including manufacturing systems (e.g., MES, FDM) and connected equipment. Assist in CSV activities, including IQ (Installation Qualification) and ensuring compliance with GxP requirements. Perform and manage machine and system backups using Acronis, ensuring data integrity and system recoverability in production environments. Work closely with other IT professionals (including remote teams) to maintain uninterrupted IT services. Participate in regular training sessions to stay aligned with current technologies, compliance, and operational requirements. Manage IT inventory (hardware and software assets). Maintain and update IT documentation and knowledge base. Actively contribute to continuous improvement (Kaizen) of IT services and processes. Participate in IT and cross‑functional projects, supporting business and production teams. Profile
Completed IT training (EFZ or equivalent level), ideally with 2 years of experience in a similar role. Proficiency in using Windows‑based computers and Microsoft products in general, especially Microsoft Office and Outlook. Good understanding of Windows Server and network environments. Fluent in German and good knowledge of English. Reporting to: Sr. Information Technology Manager What we Offer
A responsible and varied role in a global company. Progressive employment conditions with long‑term prospects. High level of personal responsibility and independent working. A safe space for creative thinking and workplace learning. Bonus system, additional vacation days, and many other benefits. Jabil, including its subsidiaries, is an equal‑opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.
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Support Technician I Arbeitgeber: Jabil Malaysia
Jabil Schweiz bietet Ihnen als Master Planner in Raron (VS) eine dynamische und unterstützende Arbeitsumgebung, die auf Teamarbeit und Innovation setzt. Unsere Mitarbeiter profitieren von umfangreichen Weiterbildungsmöglichkeiten und einer positiven Unternehmenskultur, die persönliches Wachstum fördert. Zudem genießen Sie die Vorzüge eines attraktiven Standorts in der malerischen Umgebung des Wallis, was das Arbeiten hier besonders angenehm macht.
