Account Manager in Düsseldorf

Company: Consumer Healthcare Manufacturer

Location: Anywhere in Germany

Position: Account Manager

Salary range: €55,000-70,000 (Dependent on your experience)

Type of Position: Permanent

Working Hours: Full time, Monday to Friday

Work Arrangements: Fully remote

Responsibilities

• Manage assigned retail accounts in Germany and achieve sales, distribution, and store coverage targets.
• Manage and grow existing retail accounts while supporting customer relationships after order acquisition.
• Support order processing and coordinate with internal and external stakeholders to ensure smooth customer service and delivery.
• Build strong relationships with buyers and convert opportunities into product listings, trial orders, and repeat business.
• Collaborate with Marketing, Regulatory Affairs, Supply Chain Management, Finance, and external partners to drive business growth and resolve commercial, regulatory, and operational issues.
• Maintain sales forecasts and coordinate inventory, deliveries, and customer requirements with internal stakeholders.
• Negotiate pricing and commercial terms within approved company guidelines.
• Monitor market and competitor activities, and provide regular reports on sales performance, KPI progress, key issues, and action plans.
• Conduct customer and store visits to understand market conditions, customer needs, and in-store execution.
• Regular business travel within Germany (typically 1-2 trips per month) and occasional travel to the UK.

Requirements

Mandatory Requirements

• Experience in FMCG, consumer goods, healthcare products, food & beverage, cosmetics, outdoor products, or other retail-focused industries.
• Valid driving licence and willingness to travel within Germany.
• Strong communication skills and the ability to work effectively with customers, internal functions, and external partners.
• Unlimited working right in Germany.
• Native-level or fluent German and business-level English are required.

Preferred Requirements

• Proven ability to develop new business, negotiate commercial terms, and convert sales opportunities into product listings, orders, and repeat business.
• Ability to manage sales forecasts, KPIs, and customer activities, and translate them into clear actions and follow-up plans.
• Hands-on and proactive sales approach.
• Strong communication and relationship-building skills.

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