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- Aufgaben: Coordinate international relocations for expatriates moving to and from Switzerland.
- Arbeitgeber: Join a leading relocation services company in the heart of Geneva.
- Mitarbeitervorteile: Enjoy a negotiable salary, bonus, and various benefits.
- Warum dieser Job: Be part of a dynamic team that helps people settle into new cultures and environments.
- Gewünschte Qualifikationen: Previous relocation services experience and excellent customer service skills are essential.
- Andere Informationen: Fluency in English and French is required; training for new personnel included.
Das voraussichtliche Gehalt liegt zwischen 48000 - 72000 € pro Jahr.
Job Ref: AS/72899/GM
Package: CHF Negotiable + Bonus + Benefits
Location: Geneva, Switzerland
Job Type: Global Mobility / Relocation Coordinator
Languages: English (essential), French (essential)
Position Type: Permanent
Hours: Full-time
Start Date: ASAP
Contact Name: Andy Shaw
Contact Company: JAM Global Mobility Recruitment
The Background:
This leading relocation services company is actively seeking a Relocation Coordinator to join their growing team in Geneva. The successful candidate will be responsible for coordinating the relocation process for expatriates coming to and from Switzerland.
The Role:
- Coordinating all phases of international relocation activities on behalf of the client;
- Managing assignee’s expectations;
- Coordinating with internal departments for the identification of appropriate accommodation and schools, according to the assignee’s set of criteria;
- Coordinating the immigration/work permit application process;
- Briefing Destination Services Consultants (field consultants) regarding the property visits and client profile;
- Providing full market orientation and settling-in information to the assignees during a de-briefing session;
- Coordination and follow-up of all post house-hunting aspects, such as work permits, tax and insurance briefings, overview of daily living in country of destination, temporary accommodation, removal coordination, helpline;
- Managing the client billings and invoices billing approval process, including all sub-contractor costs;
- Dealing with Client’s employees on a day-to-day basis in accordance with their policy;
- Delivering the international relocation products and services to the employee;
- Ensuring the successful coordination of other services, i.e., language, and cross-cultural training;
- Maintaining and managing relationships with the company’s internal departments and external suppliers/partners in regards to reaching the clients expectations;
- Recognising, ensuring and promoting data integrity;
- Maintaining compliance with the company’s core values, practices and standards;
- Training new internal personnel.
The Person:
The successful candidate must have previous relocation services experience with excellent customer service skills. In addition, candidates must have excellent problem-solving and interpersonal skills with a good geographical knowledge of Geneva and the surrounding areas.
To Apply:
Please forward your CV or call Andy Shaw on +44 (0)754 569 7713 including: FaceTime, Skype, WhatsApp or Messenger.
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Global Mobility / Relocation Coordinator - Geneva Arbeitgeber: JAM Recruitment
Kontaktperson:
JAM Recruitment HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Global Mobility / Relocation Coordinator - Geneva
✨Tip Number 1
Familiarize yourself with the local real estate market in Geneva. Understanding the housing options available and the typical costs will help you demonstrate your expertise during the interview.
✨Tip Number 2
Brush up on your knowledge of immigration processes and work permits in Switzerland. Being able to discuss these topics confidently will show that you're prepared for the role.
✨Tip Number 3
Network with professionals in the relocation and mobility industry. Attend relevant events or join online forums to connect with others who can provide insights and potentially refer you to opportunities.
✨Tip Number 4
Prepare to showcase your customer service skills through examples from your past experiences. Think of specific situations where you successfully managed client expectations or resolved issues.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Global Mobility / Relocation Coordinator - Geneva
Tipps für deine Bewerbung 🫡
Tailor Your CV: Make sure to customize your CV to highlight your previous relocation services experience. Emphasize your customer service skills and any relevant problem-solving experiences that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the relocation process and your ability to manage client expectations. Mention your geographical knowledge of Geneva and how it can benefit the role.
Highlight Language Proficiency: Since both English and French are essential for this position, clearly state your proficiency in both languages. If you have any certifications or experiences that demonstrate your language skills, include them.
Showcase Interpersonal Skills: In your application, provide examples of how you've successfully managed relationships with clients or colleagues in previous roles. This will demonstrate your interpersonal skills, which are crucial for this position.
Wie du dich auf ein Vorstellungsgespräch bei JAM Recruitment vorbereitest
✨Showcase Your Relocation Experience
Make sure to highlight any previous experience you have in relocation services. Discuss specific cases where you successfully coordinated relocations, managed expectations, or dealt with challenges. This will demonstrate your expertise and suitability for the role.
✨Demonstrate Customer Service Skills
Since excellent customer service is crucial for this position, prepare examples of how you've provided outstanding service in past roles. Be ready to discuss how you handle difficult situations and ensure client satisfaction.
✨Familiarize Yourself with Geneva
Having a good geographical knowledge of Geneva is essential. Research the city’s neighborhoods, schools, and accommodation options. Being able to discuss these during the interview will show your preparedness and genuine interest in the role.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you had to resolve issues during a relocation process. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
