Overview As Website UX Capability Manager you’ll govern and advance website capabilities across markets, with focus on Builder.io, the Design System and connected consumer experiences. You will translate business needs into scalable, high-performing digital solutions while supporting markets through governance, documentation and training. You’ll lead frontend governance, align with technology teams, and drive performance, speed and engagement improvements. This role offers the chance to shape cross-market website strategy and delivery in a collaborative, outcomes-focused environment. Verantwortungsbereiche Collaborate on journey-led website design and optimisation Prioritise frontend capability enhancements and feature requests based on strategic guidelines and market needs Ensure alignment with technology teams throughout the development lifecycle Validate feature quality, usability and business readiness before deployment Monitor roadmap delivery and implementation of frontend initiatives Own frontend performance indicators across markets Monitor and improve website speed, user experience and engagement; lead optimisation initiatives Support markets in adopting Builder.io and other frontend capabilities Develop implementation guidance, governance frameworks and training materials Deliver training where required Oversee website operational standards and Design System governance Support the execution of frontend initiatives and major digital campaigns Coordinate investigation and resolution of website, content and capability issues Monitor recurring issues and drive long-term corrective actions Zentrale Anforderungen University degree or equivalent At least five years in Digital Marketing or Information Technology Management Hands-on experience in a market digital role or in Digital/Information Technology Fluency in English Knowledge of frontend platforms, Builder.io, component libraries, Design Systems and headless architecture Experience with Core Web Vitals, Lighthouse, Google Analytics and frontend performance management Understanding of user experience principles, accessibility standards and journey optimisation Experience with Figma Fundamental knowledge of HTML, CSS and JavaScript Understanding of APIs and webhooks Ability to collaborate across markets, UX teams, technology teams and external partners Strong ownership, consumer focus and commitment to continuous improvement cross-functional collaboration strong ownership customer-centric mindset Builder.io Design Systems frontend performance management
Website & UX Capability Manager (m/f/d) in Geneva Arbeitgeber: Japan Tobacco International
Als Arbeitgeber bieten wir Ihnen die Möglichkeit, an der Spitze der Neurowissenschaften zu arbeiten und innovative Lösungen zu entwickeln, die echten Einfluss auf das Verbraucherverhalten haben. Unsere Unternehmenskultur fördert Zusammenarbeit und Kreativität, während wir Ihnen zahlreiche Möglichkeiten zur beruflichen Weiterentwicklung und zum Networking mit globalen Teams bieten. In dieser Rolle haben Sie die Chance, Ihre Expertise in einem dynamischen Umfeld einzubringen und dabei ethische Standards zu wahren, was uns zu einem attraktiven Arbeitgeber macht.
Kontaktdaten:
Japan Tobacco International Recruiting-Team
