Air Export Specialist

JAS is an international, non-asset-based supply chain services and solutions company. Our services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage, and other supply chain management services, including consulting, the coordination of purchase orders, and customized management services.

Responsible for facilitating the movement of products, equipment, and materials out of the country via air freight, in accordance with organizational policies and procedures, and in compliance with relevant local, national, and international laws and processes. To provide customer service to exporting customers: bookings, rates, document production, accounting, agent interaction, and problem resolution.

ESSENTIAL FUNCTIONS:

1. Prepare and coordinate the necessary documentation for the efficient, cost-effective, and lawful execution of all air export activities.
2. Coordinate cargo pickup and transfer. Monitor shipment status.
3. Communicate with export-related authorities, customers, and suppliers in all relevant territories and countries to ensure efficient, positive, and lawful relations and activities.
4. Manage and update carrier/vendor rates. Obtain spot rates when necessary.
5. Communicate and correspond with overseas agents and clients in a timely manner, including pre-alerts, rate requests, and shipment status updates.
6. Track shipments and keep customers and agents informed of status.
7. Create and maintain customer files.
8. Handle customer invoicing and payable approvals.
9. Audit files to ensure accuracy and completeness.
10. Interact with coworkers professionally and courteously.
11. Complete JWS entry and documentation.
12. Assist other departments or divisions as needed or upon request by department or branch management.

SUPERVISORY RESPONSIBILITIES:

None

QUALIFICATIONS:

1. Excellent organizational skills.
2. Excellent written and verbal communication skills.
3. Strong computer skills, including the Microsoft Office suite.
4. Detail-oriented, able to multitask and meet deadlines.
5. Self-motivated, able to work independently and in a team.
6. Knowledge of customs laws, practices, and procedures.
7. Ability to perform essential duties without posing a health or safety threat to self or others.
8. Ability to interact positively and effectively with coworkers, subordinates, and supervisors.

EDUCATION/EXPERIENCE:

1. High School Diploma or GED.
2. Additional languages are a plus.
3. Geographical knowledge is requested.
4. Experience in the freight forwarding industry is a plus.

ENVIRONMENT:

100% of work is performed in a climate-controlled internal office environment under normal conditions. Travel may be required up to a certain percentage to support the position’s responsibilities.

While performing duties, the employee is regularly required to sit, stand, walk, use hands and fingers, reach, talk, and hear. Frequently, the employee must kneel, crouch, lift weights up to 25 pounds, and work in a fast-paced environment.

ADDITIONAL:

The responsibilities of this job may change periodically based on the company\’s needs. The incumbent may be required to perform additional or different responsibilities as assigned.

The above list is not exhaustive and is intended only to describe the general nature of the job and the skills and abilities required.

Definitions:

Any abbreviations should be clarified with their full meanings.

Management reserves the right to add or change duties at any time.

About Us

JAS prides itself on exceptional service and competitive pricing, achieved through the skill of its people. The mission of JAS is to focus on innovation and deliver products securely and on time.

With a vast global network of 38 subsidiaries, hundreds of agent locations, and over 4,200 employees across more than 90 countries, JAS is a leader in shipping, 3PL, and freight forwarding, focusing on specialized projects and commodity shipping initiatives.

JAS is a trusted partner for moving cargo worldwide, utilizing advanced tracking, global communication, and a team of experts to handle everything from small camera parts to large oil rig components.

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