- System Requirements Management: Engage with cross-border business stakeholders to gather and translate requirements for logistics systems (TMS/iTMS, WMS, customs system, last-mile tracking system, etc.); produce PRDs and drive product/engineering scheduling and go-live.
- System Process Implementation & Optimization: Configure, test and validate cross-border system workflows to ensure system logic aligns with actual operations; continuously optimize system pain points.
- Data Governance & Reporting: Build cross-border operations data frameworks, drive system data integration (orders, tracking, cost, inventory), and develop automated reports and dashboards to ensure data accuracy.
- System Troubleshooting & Support: Resolve cross-border system exceptions (stuck orders, missing tracking, API errors, data inconsistencies); coordinate with engineering/IT for rapid resolution and document troubleshooting playbooks.
- New Business & Feature Launch Support: Participate in launch planning for new cross-border lanes, logistics models and system features; own UAT testing, user training and post-launch operational support.
About You
- Industry Experience: 5+ years
- Role Experience: 3+ years
- Education: Bachelor's degree or above
- Language: Fluent in both Chinese and English
- Professional Skills: Proven ability in logistics system requirements management and project delivery; familiar with business logic and data flow of TMS/iTMS, WMS, customs systems and other logistics platforms; prior experience in logistics system go-live, dashboard development or system optimization projects preferred; strong requirements elicitation, product collaboration and troubleshooting skills.
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Cross-Border Logistics Manager(System) in Berlin Arbeitgeber: JD.com, Inc.
JD.com ist ein hervorragender Arbeitgeber, der seinen Mitarbeitern die Möglichkeit bietet, in einem dynamischen und innovativen Umfeld zu arbeiten. Mit einem starken Fokus auf persönliche und berufliche Entwicklung, bietet das Unternehmen umfassende Programme für Praktikanten und Absolventen, die es ihnen ermöglichen, praktische Fähigkeiten zu erwerben und von erfahrenen Kollegen zu lernen. Die Unternehmenskultur fördert Zusammenarbeit und Kreativität, während die internationale Ausrichtung spannende Perspektiven für cross-kulturelle Zusammenarbeit eröffnet.
