Our customer is looking for a candidate as a
Branch / Program Manager (f/m/d)
Your Qualifications:
- Relevant Bachelor's/Master's degree or comparable education
- Proven ability to account manage external partners with strong customer communication skills at all levels including executive level as well as internal
- Program management experience with a successful track record of project management and management of project plans
- Proven ability to personally deliver in a customer service focused delivery environment
- Commercially minded, able to compose business cases, understand P&L
- A good understanding of IT system processes is highly desirable
Your Tasks:
- Project implementation and operation with a major Telco carrier as a customer for multiple repair and logistics services – working closely with operations and commercial teams
- Leading the project and coordinating both in detail and at the process level - influencing people and holding them accountable to deliver their actions
- Act as key point of contact for the customer, managing both internal and external stakeholders and ensuring timely communication and leadership
- Measure and evaluate Key Process Indicators (KPIs) to ensure performance is in line with contracted service level agreements, including close interaction with operational leads on site
- Manage any customer escalations
- Relationship building with key customer contacts
- Manage the virtual team with all members of the project team.
- Identify growth and upsell opportunities and support in planning and execution
We offer:
- Fair and attractive fixed salary
- Very good development opportunities
- Challenging and varied tasks in a constantly growing, international company
- A positive working atmosphere characterized by competence, responsibility, and innovation
- Employer-funded pension
- Regular team events and a family party
- Good transport links and free parking
Are you interested?
Then please send your detailed application in English (pdf format).
#J-18808-Ljbffr
Branch / Programm Manager (m/w/d) Arbeitgeber: JeGa Consulting GmbH
Unser Unternehmen in Alsdorf bietet Ihnen als Supervisor (m/w/d) ein faires und attraktives Festgehalt sowie interessante und abwechslungsreiche Aufgaben in einem dynamischen, internationalen Umfeld. Wir fördern Ihre individuelle Entwicklung und bieten Raum für Kreativität und Innovation, während Sie Teil eines sozialen Arbeitsumfelds sind, das von Kompetenz und Verantwortung geprägt ist. Genießen Sie regelmäßige Teamevents, eine gute Verkehrsanbindung und kostenlose Parkplätze, während Sie in einem positiven Arbeitsklima arbeiten.
