Facilities Assistant (m/f/d)

JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Facilities Assistant (m/f/d) Corporate Account – Real Estate Management Services EMRA The Facilities Assistant plays a vital role in providing a welcoming and efficient front-of-house experience for employees, clients, and visitors. This position is responsible for managing the reception area and providing administrative support to the Workplace Management team. The Facilities Assistant/Receptionist will handle a variety of tasks related to workplace operations to ensure a smooth and productive work environment. Key Responsibilities: Receptionist Greet and welcome visitors, ensuring a positive first impression Manage incoming calls and direct them appropriately Maintain an organized and tidy reception area Coordinate visitor access and issue visitor badges Provide high-quality customer service and assist with inquiries Administrative Support Assist with scheduling and coordination of meetings and appointments Manage incoming and outgoing mail, including sorting and distributing packages Maintain accurate records and files, including office supplies inventory Prepare and distribute internal communications, memos, and announcements Assist with travel arrangements and expense reimbursements Workplace Operations Ensure meeting rooms are set up and equipped with necessary technology Assist with event coordination, including room bookings and catering arrangements Liaise with vendors and suppliers for office supplies and maintenance requests Coordinate office equipment repairs and maintenance Assist with access card management and security procedures Health and Safety Monitor and report any health and safety hazards or incidents Ensure compliance with workplace safety policies and procedures Conduct regular inspections of common areas and report maintenance issues Assist with emergency response protocols and evacuation procedures Qualifications: High school diploma or equivalent (additional education/training is a plus) Proven experience in a receptionist or administrative role Strong interpersonal and communication skills Excellent customer service orientation Proficient in using office software and equipment (e.g., Microsoft Office Suite, phone systems) Ability to prioritize and multitask in a fast-paced environment Attention to detail and strong organizational skills Understanding of basic health and safety regulations What we can do for you: At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package. Apply today! Location: On-site –Frankfurt am Main, DEU, Hamburg, DEU Job Tags: Hiring If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here. Jones Lang LaSalle (\“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at accomodationrequest@am.jll.com . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.