Site Manager, Data Centre

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JLL Supports The Whole You, Personally And Professionally.

At JLL, we shape the future of real estate for a better world. As a Fortune 500 company with annual revenue of $20.9 billion, operations in over 80 countries and a global workforce of more than 103,000, we create spaces, buildings, and cities where everyone can thrive. We are committed to our clients, our people, and our communities to build a better tomorrow through the power of real estate. Our values of teamwork, ethics, and excellence are at the heart of everything we do. We foster an inclusive culture where diverse backgrounds, experiences, and ideas lead to innovative solutions for our clients. At JLL, we believe in supporting our people\’s growth and wellbeing, because when our people thrive, so does our business and the communities we serve.

Responsibilities

• Manage and oversee the operation, maintenance, and repair of critical facility systems, including power, cooling, security, and fire suppression.
• Ensure compliance with equipment manufacturer\’s recommendations, industry best practices, and regulatory requirements.
• Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and develop strategies for optimization.
• Implement and maintain comprehensive preventive maintenance programs to minimize downtime and maximize equipment reliability.

Team Management

• Lead and manage a team of technicians and engineers responsible for data centre operations.
• Set clear performance expectations, provide coaching and development opportunities, and conduct regular performance evaluations.
• Foster a culture of teamwork, collaboration, and continuous improvement.
• Manage staffing needs, including hiring, training, and scheduling to ensure adequate coverage and skill sets.

Client Relationships

• Act as the primary point of contact for clients on operational matters, addressing their concerns, and managing expectations.
• Regularly communicate with clients to understand their evolving requirements and ensure the data centre meets their needs.
• Collaborate with sales and business development teams to support client acquisition and retention efforts.

Compliance and Risk Management

• Ensure compliance with data centre industry standards, regulations, and security protocols.
• Assess and mitigate risks associated with data centre operations to ensure business continuity.
• Develop and maintain emergency response plans, including contingency plans for power outages, natural disasters, and other potential disruptions.

Budget and Cost Management

• Prepare and manage the data centre operations budget, tracking expenses, and identifying opportunities for cost optimization.
• Review operational costs, negotiate contracts with vendors, and manage vendor relationships.

Requirements

• Bachelor\’s degree in Engineering, Computer Science, or a related field.
• HV Authorized Person (Experienced with HV Systems)
• Electrical/Mechanical Engineering HNC or HND (Successfully completed apprenticeship in either)
• C&G Pts. 1 & 2, equivalent or exceeds.
• 17th Edition IEE: Wiring and Installation (Ability to attain 18th Edition through additional training)
• C&G 2391 test and inspection; BS 7671:2001 for inspection, testing and certification.
• Proven experience in data centre operations management, preferably in a mission‑critical environment.
• Thorough understanding of data centre infrastructure, including power, cooling, networking, and security systems.
• Strong leadership and team management skills.
• Knowledge of industry best practices, regulatory requirements, and industry standards, such as Uptime Institute, TIA‑942, and ISO 27001.
• Excellent problem‑solving and decision‑making abilities.
• Effective communication and interpersonal skills.
• Familiarity with data centre management software and monitoring tools.

Our Commitment to Sustainability and Innovation

At JLL, we\’re committed to building a better tomorrow. As a Senior Facilities Manager, you\’ll have the opportunity to contribute to our global sustainability initiatives, helping to reduce environmental impacts across our managed properties. You\’ll also leverage our innovative technologies and data‑driven approaches to optimize building performance and enhance occupant experiences.

Growth and Development

As part of the JLL family, you\’ll benefit from our global reach while working within a supportive local team. We invest in our people through comprehensive training programs, mentorship opportunities, and clear career progression pathways. Our collaborative culture encourages knowledge sharing across our global network, giving you access to best practices and expertise from around the world.

What We Offer

• Opportunity to lead a flagship account with significant strategic importance to our organization
• Platform to influence and shape best practices in Life Sciences real estate management globally
• Exposure to cutting‑edge operational practices and technologies across international markets
• Collaborative, innovative work environment with access to industry‑leading resources and expertise
• Comprehensive professional development program and clear advancement pathways
• Competitive compensation package including performance‑based incentives
• Global mobility opportunities within a growing international organization

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Information Technology