Description:
This is a strategic customer-facing role focused on building long-term partnerships with enterprise and strategic clients across the EMEA region.
You will manage a portfolio of approximately 20–30 high-value accounts, aligning customer objectives with product capabilities and business strategy.
Your focus will be on accelerating adoption, delivering measurable customer outcomes, and identifying opportunities to expand engagement across multiple products.
You will own key commercial outcomes, including renewals, expansions, retention, and customer growth within your portfolio.
Working closely with Sales, Engineering, Customer Success leadership, and other teams, you will help develop scalable approaches to customer management.
You will also act as a strong internal voice for customers, using their feedback and insights to influence product priorities and improve the overall customer experience.
The role offers significant ownership in a fast-moving, AI-first environment where impact, autonomy, and continuous improvement are highly valued.
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Customer Success - Strategic - EMEA Arbeitgeber: Jobgether SRL
Jobgether SRL bietet eine inspirierende Arbeitsumgebung, in der Kreativität und Innovation gefördert werden. Als Remote Social Media Creative Director haben Sie die Möglichkeit, mit modernsten KI-Tools zu arbeiten und Ihre Ideen in einem dynamischen Team umzusetzen. Das Unternehmen legt großen Wert auf persönliche Entwicklung und bietet zahlreiche Wachstumschancen, um Ihre Karriere voranzutreiben, während Sie gleichzeitig die Flexibilität des Homeoffice genießen.
