HOTEL GENERAL MANAGER

SummaryThe Hotel General Manager oversees all hotel operations, ensuring exceptional guest experiences and high standards of service, cleanliness, and hospitality. Responsibilities include managing daily operations, coordinating departments, supervising staff, optimizing financial performance, and ensuring compliance with policies and regulations. The role also involves budgeting, marketing, and strategic planning to drive profitability and uphold the hotel\’s reputation.Essential Duties and ResponsibilitiesTrain, mentor, and observe staff to ensure adherence to policies and procedures.Implement and support owner and brand initiatives and programs.Monitor guest satisfaction through direct feedback and surveys.Promote the hotel and company actively.Assist in developing sales strategies and action plans.Build positive relationships with guests, vendors, and partners.Conduct regular property inspections to meet standards.Address inquiries regarding hotel policies and services.Ensure compliance with all relevant laws and regulations.Develop and manage the hotel budget to meet financial goals.Maintain communication and collaboration among staff.Handle administrative tasks such as inventory, payroll, and purchasing.Keep accurate records and files.Provide information about hotel services, including dining and amenities.Ensure cleanliness of all hotel areas.Inspect fixtures and equipment, report deficiencies, and coordinate maintenance.QualificationsThree to five years of relevant experience and/or training; Bachelor\’s degree or equivalent combination of education and experience.Physical DemandsAbility to lift and/or move up to 25 pounds.Work EnvironmentExposure to odors, chemicals, dust, and outdoor weather conditions; moderate noise level; open environment accessible to the public.Why Join Indus Hospitality Group?We offer a dynamic environment that fosters growth, innovation, and collaboration. Our team provides exceptional service and memorable experiences. Join us to be part of an inclusive culture that values your contributions and supports your career development. We provide opportunities for personal and professional growth, with the tools and resources to succeed. If you\’re self-motivated, detail-oriented, and passionate about hospitality, apply now to make a meaningful impact and help shape our future. Come grow with us at Indus Hospitality Group!#J-18808-Ljbffr