Account Manager, Client Strategy – Integrated Marketing

• • Develop a strong working understanding of assigned client accounts, including businesses, stakeholders, active workstreams, priorities, and delivered work
• • Own and maintain client status documentation, including deliverables, owners, decisions, risks, dependencies, and next steps
• • Maintain account bandwidth and resource trackers
• • Own project timelines and track milestones, dependencies, approvals, and handoffs
• • Create and manage project tickets in Jira, Asana, and similar tools
• • Maintain organized account documentation and file structures
• • Coordinate creative, content, paid media, marketing operations, and other internal teams
• • Prepare agendas and materials for recurring client status meetings
• • Lead recurring client status meetings as appropriate
• • Translate account leadership and subject matter expert direction into briefs, tickets, timelines, and next steps
• • Track client feedback and approvals in project documentation and workflows
• • Identify missing information, deadlines, resource constraints, dependencies, and roadblocks and drive resolution
• • Flag scope, timing, and resourcing concerns to account leadership
• • Ensure deliverables pass internal review and quality-control processes
• • Follow up with internal owners to keep commitments and projects moving
• • Improve account-management systems, templates, documentation, and workflows
• • Use AI to streamline administrative work, synthesize meeting notes, improve documentation, support briefing, organize account knowledge, and improve account-management processes

Requirements

• 4–6+ years of experience in account management, project management, marketing operations, agency operations, or a related role
• Agency experience preferred
• Experience coordinating multiple simultaneous projects, timelines, stakeholders, and deliverables
• Excellent project management and organizational skills
• Experience building and maintaining status documents, project plans, timelines, resource or bandwidth trackers, and other operational tools
• Experience with project management and ticketing platforms such as Jira, Asana, Wrike, Trello, Monday.com, or similar tools
• Working knowledge of digital and integrated marketing and familiarity with paid media, content, social, email, marketing automation, creative, and web
• B2B technology experience preferred
• Strong written and verbal communication skills
• Exceptional attention to detail and follow-through
• Ability to independently prioritize and manage a high volume of work
• Strong problem-solving skills and willingness to take ownership
• Demonstrated experience using AI tools professionally and curiosity about new applications for AI in account management and agency operations

Core Competencies

Demonstrates expertise in account management and project management, with a strong focus on coordinating multiple projects, maintaining documentation, and utilizing project management tools. Proficient in leveraging AI to enhance operational efficiency and improve account management processes.

Highest-signal resume keywords

• Account Management
• Project Management
• Jira
• Asana
• Digital Marketing

Hard Skills

• Project Coordination
• Status Documentation
• Timeline Management
• Resource Tracking
• Operational Tools
• Operational Tools

Soft Skills

• Strong Communication
• Attention to Detail
• Problem-Solving
• Organizational Skills
• Prioritization

Industry Keywords

• Agency Experience
• B2B Technology
• Marketing Operations
• Paid Media
• Integrated Marketing

Tools & Technologies

• Jira
• Asana
• Wrike
• Trello
• Monday.com