Accounts Officer – AR & AP

• Prepare and issue customer invoices, credit notes, and account adjustments
• Allocate payments, maintain customer accounts, and resolve billing discrepancies
• Liaise with internal teams to ensure accurate and timely invoicing
• Process supplier and subcontractor invoices, ensuring accuracy and appropriate approvals
• Reconcile supplier statements and investigate invoice discrepancies
• Process employee expense claims and client-rechargeable costs
• Follow up outstanding accounts via phone and email
• Maintain collection records and payment commitments
• Investigate disputed invoices and support account resolution
• Complete customer and supplier reconciliations
• Support month-end activities, reporting, audits, and financial record management
• Respond to finance-related enquiries from internal and external stakeholders
• Support day-to-day finance operations and maintain compliance with company policies and financial controls

Requirements

• Degree in Accounting, Finance, Business Administration, or a related discipline
• Experience in Accounts Payable, Accounts Receivable, Bookkeeping, or Finance Administration
• Strong understanding of invoicing, reconciliations, and credit control processes
• High level of accuracy, attention to detail, and organisational skills
• Experience with accounting/ERP systems and Microsoft Excel
• Strong communication skills and ability to build relationships with customers, suppliers, and internal stakeholders
• Experience in facilities services, maintenance, commercial cleaning, or another contract-based environment an advantage
• Knowledge of Australian accounting practices, GST requirements, and month-end processes
• Experience supporting multiple contracts, branches, or cost centres

Core Competencies

Demonstrates expertise in invoicing, reconciliations, and credit control processes while maintaining compliance with Australian accounting practices and GST requirements. Proficient in managing accounts payable and receivable, ensuring accuracy in financial record management and reporting.

Hard Skills

• Invoicing
• Reconciliations
• Credit Control Processes
• Financial Record Management
• Attention To Detail
• Organisational Skills
• Month-End Processes
• Expense Claims Processing
• Billing Discrepancy Resolution
• Supplier Statement Reconciliation

Soft Skills

• Relationship Building
• Problem Solving

Industry Keywords

• Australian Accounting Practices
• GST Requirements
• Facilities Services
• Contract-Based Environment
• Commercial Cleaning

Tools & Technologies

• Microsoft Excel
• Accounting/ERP Systems