- Run discovery workshops with business and IT stakeholders at DACH customers
- Capture functional and business requirements in structured documentation
- Map requirements to Oper’s product and distinguish out-of-the-box functionality, configuration, and engineering needs
- Translate business needs into user stories and functional specifications
- Manage stakeholder expectations throughout the project lifecycle
- Review API documentation from core banking systems, CRMs, and online banking platforms
- Identify and define integration points with Oper engineering
- Document data flows, contracts, and edge cases
- Recommend what to integrate immediately versus later
- Configure mortgage products, business rules, and customer journeys in the Oper platform
- Validate configurations against agreed scope and acceptance testing
- Lead training sessions for end users and customer champions
- Support customers through go-live and early adoption, then hand over to Customer Success
- Use AI tools to scaffold documentation, draft specifications, summarize workshops, accelerate analysis, and automate processes
- Identify opportunities to improve AI-native delivery workflows
Requirements
- 2 to 3 years of experience in consulting (Big-4, boutique strategy/tech, or implementation consulting)
- Fluent in German and English
- Ability to structure messy customer conversations into clean documents, frameworks, and next steps
- Enjoyment of customer and end-user interaction and workshops
- Technical affinity, including reading API documentation, understanding integration patterns, and configuring software
- AI-native working approach, with concrete experience using AI tools and workflows
- Action-oriented and able to get things done in ambiguous situationsComfortable in a fast-growing, evolving SaaS environment
- Familiarity with the European mortgage market or financial services more broadly is a bonus
- Experience with enterprise SaaS implementations, integrations, or workflow configuration is a bonus
- Experience working with banks or lenders as clients is a bonus
- Vienna-based candidates: ability to work remotely with regular travel to Antwerp and DACH customers as needed
- Ability to work in CET hours
Core Competencies
Demonstrates expertise in capturing and translating business requirements into functional specifications, with a strong focus on stakeholder management and integration within SaaS environments. Proficient in using AI tools to enhance documentation and workflow processes while ensuring customer satisfaction throughout project lifecycles.
Highest-signal resume keywords
- Consulting Experience
- Fluent in German and English
- API Documentation Review
- AI-Native Working Approach
- SaaS Implementation Experience
Hard Skills
- Functional Requirements Capture
- User Story Translation
- Integration Point Identification
- Mortgage Product Configuration
- Acceptance Testing Validation
- Data Flow Documentation
- Business Rule Configuration
- Customer Journey Mapping
- Technical Affinity
- Enterprise SaaS Integration
Soft Skills
- Stakeholder Management
- Customer Interaction
- Action-Oriented
- Workshop Facilitation
- Adaptability in Ambiguous Situations
Industry Keywords
- European Mortgage Market
- Financial Services
- Consulting
- Implementation Consulting
- SaaS Environment
Tools & Technologies
- AI Tools
- Oper Platform
- Core Banking Systems
- CRMs
- Online Banking Platforms
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AI-Native Business Analyst – DACH Arbeitgeber: Jobtailor
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