Associate Director, Learning Solutions – Design

• Lead, coach, and develop a team of instructional and digital designers
• Set enterprise learning solution strategy and architecture
• Lead the learning experience and content strategy for RTX University
• Establish build, buy, curate, reuse, and retire approaches for learning solutions
• Serve as a performance consultant and strategic advisor
• Establish and maintain learning design governance, standards, accessibility requirements, quality assurance, and content lifecycle practices
• Advance responsible use of AI and emerging learning technologies
• Evolve the instructional design function’s capabilities and ways of working
• Build partnerships across business, HR, Talent, Learning, technology, communications, and other functions
• Advise senior stakeholders on learning strategies, recommendations, tradeoffs, and investments
• Partner with Learning Operations and technology teams to integrate solutions across the LMS, RTX University, and broader learning technology ecosystem
• Use learner insights, adoption data, performance measures, and business outcomes to evaluate and improve solutions
• Prioritize work and allocate team and vendor resources across enterprise initiatives
• Manage external vendors, production partners, and associated budgets
• Serve as an enterprise thought leader for learning experience design, learning architecture, and modern learning practices

Requirements

• University Degree or equivalent experience and minimum 12 years prior relevant experience, or an Advanced Degree in a related field and minimum 10 years experience
• Experience in learning strategy, instructional design, learning experience design, digital learning, talent development, or related disciplines
• Experience leading and developing instructional design, learning experience design, or digital learning teams
• Experience developing learning strategies, architectures, standards, and scalable solutions within a complex organization
• Strong knowledge of instructional design, adult learning, learning science, performance consulting, and modern learning technologies
• Ability to diagnose business and performance needs and translate them into effective learning strategies and solutions
• Experience establishing learning design governance, including standards, accessibility, quality assurance, and content lifecycle practices
• Ability to influence across organizational boundaries and drive alignment without direct authority
• Strong executive communication, consultation, stakeholder management, and relationship-building skills
• Experience using data, learner insights, and performance measures to evaluate effectiveness and inform decisions
• Ability to lead multiple complex priorities in a fast-paced, matrixed environment
• U.S. citizenship required; only U.S. citizens are authorized to access information under this program/contract
• Preferred: Experience leading enterprise learning strategy or solution architecture within a large, complex, global organization
• Preferred: Experience developing or evolving an enterprise learning hub, learning experience platform (LXP), or digital learning ecosystem
• Preferred: Experience establishing build, buy, curate, reuse, and retire approaches for learning portfolios
• Preferred: Experience connecting learning solutions to broader talent strategies
• Preferred: Experience implementing AI-enabled learning practices and emerging technologies
• Preferred: Experience driving self-directed, skills-based, or personalized learning experiences
• Preferred: Experience influencing senior business and HR leaders
• Familiarity with Workday Learning or comparable enterprise learning platforms
• Proven ability with deep management and leadership knowledge to lead cross-department project teams or manage across multiple related departments
• Knowledge of accessibility standards, including WCAG, and learning measurement and evaluation practices

Core Competencies

Demonstrates expertise in learning strategy, instructional design, and digital learning, with a strong focus on developing scalable solutions and establishing governance standards. Proven ability to lead teams, influence stakeholders, and leverage data to enhance learning experiences and outcomes.

Highest-signal resume keywords

• Learning Strategy Development
• Instructional Design Leadership
• Performance Consulting
• Data-Driven Decision Making
• Stakeholder Management

Hard Skills

• Instructional Design
• Learning Experience Design
• Digital Learning
• Learning Architecture
• Learning Science
• Quality Assurance
• Accessibility Standards
• AI-Enabled Learning Practices
• Content Lifecycle Management
• Performance Measurement

Soft Skills

• Executive Communication
• Relationship Building
• Influencing Without Authority
• Team Leadership
• Consultation Skills

Industry Keywords

• Adult Learning
• Learning Design Governance
• Talent Development
• Complex Organization
• Learning Portfolios

Tools & Technologies

• Learning Management System (LMS)
• Workday Learning
• Learning Experience Platform (LXP)
• Emerging Learning Technologies
• Digital Learning Ecosystem