Associate Director, Medical Excellence & Training

Responsibilities

• Plan, design, implement, and evaluate training programs for new hires and continuing education of MSLs and other GMA colleagues
• Collaborate with senior management, Clinical Practice Liaisons, MSL Field Directors, MSLs, Medical Affairs counterparts, and cross-functional partners
• Oversee development of timely, accurate, and strategic field resources with Medical Communications and Medical Information teams
• Drive pull-through of materials into field platforms and department-wide communications
• Maintain relevant systems, including Veeva Portal, Mobile Locker, and X-Fly Medical Insights
• Assist senior leaders with medical insights queries and special projects
• Develop tailored onboarding plans, oversee mentoring, facilitate training meetings, and maintain onboarding materials
• Execute training through classroom training, demonstrations, on-the-job training, role play, self-study, meetings, conferences, workshops, videoconferencing, and web-based learning
• Coordinate ongoing technical training and professional development programs
• Oversee development and updating of field resources such as slides, FAQs, and talking points
• Partner with Global Medical Affairs, product development, and subject-matter experts to develop disease and product training
• Prepare budgets and justify required funds
• Develop and adjust learning plans based on competencies, organizational changes, and external factors
• Conduct learning-needs assessments and prioritize educational needs
• Monitor Medical Affairs strategy and propose, plan, and develop new or improved learning programs
• Evaluate instructor performance and learning-program effectiveness and recommend improvements
• Oversee trainers and external vendors/KOLs
• Identify knowledge gaps, treatment paradigms, and guidelines
• Ensure work follows compliance policies and standards
• Lead development of Key Intelligence questions
• Plan and execute pre-conference data reviews and ensure UT data is approved and ready for field use

Requirements

• Bachelor's Degree preferably in life sciences with 12+ years of experience in Medical Affairs supporting specialty care compounds/products or clinical practice in PAH/PH-ILD/ILD patient care, or a combination of both
• Master's Degree, Nurse Practitioner (NP), or Physician Assistant (PA) in clinical areas of interest preferably with 10+ years of experience in Medical Affairs supporting specialty care compounds/products or clinical practice in PAH/PH-ILD/ILD patient care, or a combination of both
• Doctor of Pharmacy (PharmD) or Doctor of Philosophy (PhD) in clinical areas of interest preferably with 7+ years of experience in Medical Affairs supporting specialty care compounds/products or clinical practice in PAH/PH-ILD/ILD patient care, or a combination of both
• 3+ years of industry medical affairs experience in HCP-facing roles, or 3+ years of clinical or medical affairs experience in PAH/ILD therapeutic areas
• Current working knowledge of local legal, regulatory, and compliance regulations and guidelines relevant to industry interactions with health-care professionals
• Ability to operate in ambiguity, solve problems productively, and demonstrate flexibility and adaptability
• Ability to develop strategic plans, goals, and objectives
• Effective communication at all levels of leadership and with individual contributors
• Experience partnering across functions and departments
• Excellent communication, presentation, organizational, and time management skills
• Ability to coordinate and implement multiple projects within a complex matrix environment and communicate technical information to diverse audiences
• Proactive and innovative mindset
• Ability to travel up to 40%
• Prior curriculum development, education outcome assessment, and application of adult learning principles preferred

Core Competencies

Demonstrates expertise in developing and implementing training programs for Medical Affairs, with a strong focus on specialty care compounds and compliance regulations. Proven ability to collaborate across functions and lead educational initiatives while ensuring effective communication and strategic planning.

Highest-signal resume keywords

• Medical Affairs Experience
• Training Program Development
• Compliance Regulations Knowledge
• Cross-Functional Collaboration
• Curriculum Development

ATS Optimization Keywords

Hard Skills

• Training Program Implementation
• Learning-Needs Assessment
• Budget Preparation
• Field Resource Development
• Onboarding Plan Development
• Medical Insights Queries
• Educational Needs Prioritization
• Instructor Performance Evaluation
• Project Coordination
• Adult Learning Principles

Soft Skills

• Effective Communication
• Problem Solving
• Flexibility
• Organizational Skills
• Innovative Mindset

Certifications & Qualifications

• Bachelor's Degree in Life Sciences
• Master's Degree
• Nurse Practitioner (NP)
• Physician Assistant (PA)
• Doctor of Pharmacy (PharmD)
• Doctor of Philosophy (PhD)

Industry Keywords

• Medical Affairs
• Specialty Care Compounds
• PAH
• PH-ILD
• ILD Patient Care
• HCP-Facing Roles
• Compliance Policies
• Clinical Practice
• Health-Care Professionals
• Therapeutic Areas

Tools & Technologies

• Veeva Portal
• Mobile Locker
• X-Fly Medical Insights