- Develop, assess, and facilitate complex care management activities for members with primarily mental and behavioral health needs
- Evaluate member needs by phone or in-home visits and recommend or facilitate care/service plans
- Conduct telephonic, digital, home, and other site-visit outreach
- Develop ongoing care plans for members with high acuity
- Identify providers, specialists, and community resources for mental health and substance use disorder care
- Coordinate among members, families/caregivers, community resources, and care provider teams
- Monitor care plans, member status, treatment side effects, complications, and clinical symptoms
- Facilitate care coordination and collaborate with providers and specialists to ensure timely access to care
- Collect, document, and maintain member information and care management activities for regulatory compliance
- Educate members and families about procedures, provider instructions, treatment options, referrals, healthcare benefits, and social determinant needs
- Provide leadership feedback on opportunities to improve cost-effective care and quality delivery
- Comply with all policies and standards and perform other duties as assigned
Requirements
- Master's degree in Behavioral Health or Social Work OR a degree from an accredited school of nursing
- 2–4 years of related experience
- Licensed Master's Behavioral Health Professional (e.g., LCSW, LMSW, LMFT, LMHC, LPC) or RN based on state contract requirements, with behavioral health experience required
- Preference for an active independent Kentucky licensure, especially LCSW or LPCC
- Experience with case management and mental health services, including serious mental illness (SMI) or substance use disorder
- Residence in Kentucky or bordering states Ohio, Indiana, West Virginia, or Tennessee preferred
- Ability to work Monday through Friday, 8:00 AM–5:00 PM Eastern
Core Competencies
Demonstrates expertise in care management for mental and behavioral health, including the development and coordination of care plans, regulatory compliance, and effective communication with members and providers. Holds relevant licensure and has experience in case management and mental health services.
Highest-signal resume keywords
- Licensed Master's Behavioral Health Professional
- Case Management Experience
- Mental Health Services Expertise
- Care Coordination
- Regulatory Compliance
ATS Optimization Keywords
Hard Skills
- Care Management
- Care Plan Development
- Member Assessment
- Telephonic Outreach
- Home Visits
- Documentation
- Treatment Monitoring
- Community Resource Identification
- Behavioral Health Needs Evaluation
- Substance Use Disorder Knowledge
Soft Skills
- Collaboration
- Communication
- Leadership
- Education
- Problem-Solving
Certifications & Qualifications
- Licensed Clinical Social Worker (LCSW)
- Licensed Master Social Worker (LMSW)
- Licensed Marriage and Family Therapist (LMFT)
- Licensed Mental Health Counselor (LMHC)
- Licensed Professional Counselor (LPC)
- Registered Nurse (RN)
Industry Keywords
- Mental Health
- Behavioral Health
- Substance Use Disorder
- Serious Mental Illness (SMI)
- Care Coordination
- Regulatory Compliance
- Social Determinants of Health
- Community Resources
- Care Management Activities
- Member Outreach
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Behavioral Health Care Manager Arbeitgeber: Jobtailor
Als Front Office Supervisor in unserem dynamischen Team bieten wir Ihnen die Möglichkeit, in einem unterstützenden und freundlichen Arbeitsumfeld zu wachsen. Wir legen großen Wert auf die berufliche Entwicklung unserer Mitarbeiter und bieten regelmäßige Schulungen sowie die Chance, Verantwortung zu übernehmen. Unsere Lage ermöglicht es Ihnen, Teil einer lebendigen Gemeinschaft zu sein, während Sie gleichzeitig die Standards unseres Franchise-Partners einhalten und unseren Gästen einen unvergesslichen Aufenthalt bieten.
