- Organize and maintain procedure schedules to maximize provider availability and facility capacity
- Monitor calendars to fill open time slots, schedule/reschedule clinic visits, and ensure daily procedure targets are met
- Coordinate pre-procedure requirements and medical clearances
- Distribute and review pre-procedure instructions covering preparation steps, arrival times, medication management, fasting guidelines, and transportation needs
- Manage patient check-out workflows
- Gather outside medical records
- Process primary care and specialty referrals
- Coordinate laboratory and imaging orders
- Submit medication refills according to provider protocols
- Complete prior authorizations with insurance companies
- Communicate with patients, providers, hospitals, surgery centers, pharmacies, and outside medical offices
Requirements
- Minimum 2 years of hands-on experience working as a Virtual Medical Assistant or Administrative Assistant in a U.S. medical office or specialty practice setting
- Demonstrated success coordinating complex procedures from initial booking through final completion, maintaining optimal daily appointment density
- Full bilingual fluency in English and Spanish with clear, professional verbal and written communication
- Solid understanding of prior authorizations, medical clearances, referral tracking, and handling diagnostic/lab orders
- Exceptional organizational skills with the ability to manage multi-step administrative workflows independently in a remote environment
- Full-time contractor position, 40 hours per week
- Monday through Friday, 9-5 PST
Core Competencies
Demonstrates expertise in coordinating complex medical procedures, managing patient workflows, and ensuring compliance with prior authorization processes. Bilingual fluency in English and Spanish enhances communication with diverse patient populations and healthcare providers.
Highest-signal resume keywords
- Virtual Medical Assistant Experience
- Prior Authorization Knowledge
- Bilingual Fluency in English and Spanish
- Exceptional Organizational Skills
- Patient Communication
ATS Optimization Keywords
Hard Skills
- Procedure Scheduling
- Medical Clearance Coordination
- Referral Tracking
- Diagnostic Order Management
- Medication Refill Processing
Soft Skills
- Clear Verbal Communication
- Written Communication
- Independent Workflow Management
Industry Keywords
- U.S. Medical Office
- Specialty Practice Setting
- Patient Check-Out Workflows
- Appointment Density Management
- Remote Work Environment
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Bilingual Medical Scheduler – Administrative Specialist, Digestive Health Arbeitgeber: Jobtailor
Als Front Office Supervisor in unserem dynamischen Team bieten wir Ihnen die Möglichkeit, in einem unterstützenden und freundlichen Arbeitsumfeld zu wachsen. Wir legen großen Wert auf die berufliche Entwicklung unserer Mitarbeiter und bieten regelmäßige Schulungen sowie die Chance, Verantwortung zu übernehmen. Unsere Lage ermöglicht es Ihnen, Teil einer lebendigen Gemeinschaft zu sein, während Sie gleichzeitig die Standards unseres Franchise-Partners einhalten und unseren Gästen einen unvergesslichen Aufenthalt bieten.
