- Serve as the primary contact for financial assistance payers to resolve claims issues and manage open workflows
- Collaborate with client business offices to obtain documentation for claim approvals
- Ensure accurate payment posting, including processing virtual debit cards and checks
- Resolve payment discrepancies and ensure proper claim routing
- Support external partners on complex patient cases requiring advanced billing knowledge
- Review and update assigned tasks, status, ownership, and notes across AssistPoint and client systems
- Follow up on claims submitted to patient assistance programs and monitor claims aging reports
- Enroll patients in assistance programs and submit claims based on identified opportunities
- Facilitate secure communication with clients and internal team members to resolve claim-related activities
- Respond to inbound client questions about claims management
- Discuss claim queue health and progress with leadership
Requirements
- 3+ years of physician or medical billing experience (IV infusion billing preferred)
- Familiarity with billing systems such as GE Centricity, Unlimited Systems, or Epic
- Detail-oriented with strong organizational and problem-solving skills
- Clear, confident communication and ability to tailor messaging across stakeholders
- Ability to work independently in a remote setting
- Tech-savvy and adaptable to multiple systems and workflow platforms
- Oncology or specialty billing experience is a plus
- Passion for improving patient outcomes and access to care
Core Competencies
Demonstrates expertise in medical billing processes, particularly in IV infusion billing, while effectively managing claims and collaborating with clients to enhance patient access to care. Proficient in utilizing billing systems and ensuring accurate payment processing and claim resolution.
Highest-signal resume keywords
- Medical Billing Experience
- IV Infusion Billing
- GE Centricity
- Claims Management
- Oncology Billing Experience
Hard Skills
- Claims Resolution
- Payment Posting
- Documentation Management
- Claims Submission
- Workflow Management
Soft Skills
- Detail-Oriented
- Organizational Skills
- Problem-Solving Skills
- Clear Communication
- Adaptability
Industry Keywords
- Patient Assistance Programs
- Claims Aging Reports
- Specialty Billing
- Patient Outcomes
- Healthcare Collaboration
Tools & Technologies
- Unlimited Systems
- Epic
- AssistPoint
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Billing Specialist – Healthcare Arbeitgeber: Jobtailor
Als Front Office Supervisor in unserem dynamischen Team bieten wir Ihnen die Möglichkeit, in einem unterstützenden und freundlichen Arbeitsumfeld zu wachsen. Wir legen großen Wert auf die berufliche Entwicklung unserer Mitarbeiter und bieten regelmäßige Schulungen sowie die Chance, Verantwortung zu übernehmen. Unsere Lage ermöglicht es Ihnen, Teil einer lebendigen Gemeinschaft zu sein, während Sie gleichzeitig die Standards unseres Franchise-Partners einhalten und unseren Gästen einen unvergesslichen Aufenthalt bieten.
