Business Strategy & Operations Manager – Networks

• Serve as the primary sales operations business partner to Networks Sales Leadership and the Global Account Manager team




• Build the operating model for a scaling sales motion, including defining metrics, establishing reporting, and setting weekly and monthly cadences




• Own forecasting and pipeline management while tracking parent network relationships and downstream member adoption separately




• Partner with Central Operations on rules of engagement, account hierarchy, segmentation, ownership, and crediting




• Quantify network penetration and member conversion and lead initiatives to improve those rates




• Own reporting and analytics for the Networks team using Salesforce, Google Sheets, and Hex on Snowflake




• Develop analytical tools to help the team sell strategically




• Use AI and automation tooling, including Glean agents, Google Apps Script, and n8n, to automate manual reporting and workflow steps




• Partner with cross-functional teams on strategic projects that reduce workflow friction and sales inefficiencies




• Advise sales leadership on operational approaches to business problems at scale




• Collaborate with Networks Sales Leadership, Global Account Managers, Enterprise Sales Operations, Marketing, Partnerships, Finance, and Strategy & Operations in Pakistan

Requirements

• 6+ years of Field Sales/Revenue Operations experience at a high-growth SaaS company




• Experience standing up operating processes and reporting where none existed




• Exposure to channel, partner, franchise, association, or other indirect and multi-tiered sales motions is a strong plus




• Exceptional spreadsheet and data management skills




• Experience building Salesforce reports and dashboards




• Knowledge of SFDC application integrations




• Ability to enable sales on SFDC best practices and related tools




• Comfort working with complex account hierarchies, parent/child relationships, segmentation, and crediting questions




• Experience partnering with Sales Leadership on weekly forecasting, territory alignment, ROE, QBRs, and related projects




• Experience scoping and reviewing analytical work delivered by offshore or distributed teams




• Ability to take initiative and operate with little guidance




• Ability to prioritize workload and manage multiple concurrent projects in a rapidly changing, hyper-growth environment




• Strong written and verbal communication skills




• Excel and Google Sheets expertise




• SQL proficiency and hands-on experience in a notebook-based analytics tool such as Hex querying a cloud data warehouse such as Snowflake strongly preferred




• Genuine AI proficiency and curiosity; daily LLM use and experience building with agent, scripting, or workflow automation tooling such as Glean, Google Apps Script, or n8n




• Applicant must be authorized to receive and access commodities and technologies controlled under U.S. Export Administration Regulations




• Employees must be authorized to receive access to Motive products and technology

Core Competencies

Demonstrates expertise in Sales Operations, including forecasting, pipeline management, and reporting using Salesforce and analytical tools. Proven ability to partner with cross-functional teams to enhance sales efficiency and drive strategic initiatives in a high-growth SaaS environment.

Highest-signal resume keywords

• Salesforce Reporting and Dashboards




• Field Sales/Revenue Operations Experience




• Data Management and Spreadsheet Expertise




• SQL Proficiency and Analytics Tool Experience




• AI and Automation Tooling Proficiency

Hard Skills

• Salesforce




• SQL




• Google Sheets




• Excel




• Data Management




• Forecasting




• Pipeline Management




• Analytical Tools




• Reporting




• Metrics Definition

Soft Skills

• Strong Written Communication




• Strong Verbal Communication




• Initiative




• Prioritization




• Collaboration

Industry Keywords

• SaaS




• Sales Operations




• Channel Sales




• Partner Sales




• Multi-Tiered Sales

Tools & Technologies

• Hex




• Snowflake




• Glean




• Google Apps Script




• N8n