Business Systems Analysis Manager

• Mature Cisco’s value measurement capabilities and establish consistent expectations, practices, and reporting for value delivery across Operations
• Use AI for root cause analysis and SDLC standards across development tools to increase delivery speed
• Enable Business Entity alignment and capability prioritization to improve delivery focus
• Mentor and partner with Operations teams to build, lead, and scale robust capabilities
• Analyze end-to-end cycle-time performance and identify hidden latency sources and bottlenecks
• Provide recommendations to improve operational velocity
• Develop and scale AI-augmented analytical capabilities, including value retrospectives, predictive progress insights, and portfolio-level data-quality resolution
• Enable performance management and future-focused decision-making
• Collaborate with operations leaders, development teams, IT partners, product teams, technical guides, and strategy partners in a matrixed environment

Requirements

• 10+ years of progressive experience in Business Systems Analysis, Business Process or Operations Management, Data Science, or related fields at enterprise scale
• Increasing technical responsibility
• Effective collaboration across matrixed Operations, IT, Strategy, and Product teams
• Ability to translate complex technical data into clear, actionable business recommendations
• Expertise in AI-driven analytics and advanced AI development best practices
• Experience with root cause analysis, predictive insights, and data-quality resolution
• Strong proficiency analyzing development metrics from GitHub and SonarQube
• Predictive analytics and automation for optimizing SDLC processes
• Ability to identify and resolve bottlenecks and dependencies in complex operational workflows
• Ability to validate AI-generated outputs and ensure data integrity
• Ability to implement optimization strategies improving accuracy and reliability of AI-augmented decision tools
• Preferred: leadership experience in enterprise value measurement, capability management, business execution, or portfolio governance
• Preferred: experience leading strategic operations, business execution, value management, portfolio management, or enterprise transformation initiatives
• Preferred: ability to define, measure, and communicate business value, outcomes, and performance metrics
• Preferred: experience with capability prioritization, value management reporting, or large-scale agile planning and execution
• Preferred: track record of improving operational efficiency, value realization, cycle time, or delivery predictability
• Preferred: experience developing scalable frameworks, standard processes, and enablement approaches

Core Competencies

Demonstrates expertise in AI-driven analytics, root cause analysis, and operational optimization to enhance delivery speed and efficiency. Proven ability to collaborate across matrixed teams and translate complex data into actionable business insights.

Highest-signal resume keywords

• AI-Driven Analytics
• Root Cause Analysis
• Predictive Insights
• Data-Quality Resolution
• Business Systems Analysis

Hard Skills

• Business Process Management
• Operations Management
• Data Science
• Predictive Analytics
• SDLC Optimization
• Development Metrics Analysis
• Value Management Reporting
• Capability Prioritization
• Operational Efficiency Improvement
• Enterprise Transformation

Soft Skills

• Effective Collaboration
• Mentoring
• Clear Communication
• Decision-Making
• Leadership

Industry Keywords

• Value Measurement
• Operational Velocity
• Matrixed Environment
• Portfolio Management
• Agile Planning

Tools & Technologies

• GitHub
• SonarQube
• AI-Augmented Decision Tools