Care Manager

Overview

The RCT (RB-BHT) Care Manager is responsible for providing complex care coordination and monitoring to members with a primary Intellectual or Developmental Disability, which may include a secondary mental health or substance use issue, and/or complex medical/physical health needs.

The RCT (RB-BHT) Care Manager assists with integrated care management through multidisciplinary collaborations and referrals, including but not limited to: assistance with the TCM opt in/opt out process, completion of care needs screenings, 90 day transition plans, completion/updates of CMCAs and care plan development, and service coordination as needed/deemed appropriate.

This position has a primary focus on members diagnosed with Autism Spectrum Disorder, particularly children (18 months – 15 years).

Utilize person-centered planning methods/strategies to gather information, get to know the members supported, and adequately address specific needs of the individual.

Provide education and support to members in learning about and exercising rights and responsibilities.

Scheduling and completion of NC Medicaid 1915i Assessment.

Complete Discovery activities (information gathering and assessment) as a component of the planning process.

Ensure that members/legally responsible persons are informed of services available (all types of Medicaid and state-funded services), service options available (e. g., Individual/Family Direction for Innovations participants), processes (e. g., requirements for specific service), Natural and community services, and so forth.

Requirements

• Must meet Qualified Professional (QP) status.
• Fully licensed by the NC governing board regulating Human Services professions; OR fully licensed RN licensed in NC with four years of full-time MH/DD/SA experience.
• OR a graduate with a master’s degree in a human service field and one year of full-time MH/DD/SA experience, or a substance abuse professional with one year of supervised experience in alcoholism and drug abuse counseling.
• OR a graduate with a bachelor’s degree in a human service field and two years of full-time MH/DD/SA experience, or a substance abuse professional with two years of supervised experience in alcoholism and drug abuse counseling.
• OR a graduate with a bachelor’s degree in a field other than human services and four years of MH/DD/SA experience or related supervised experience.
• Additionally, for LTSS needs, the care manager must meet the minimum QP requirements and have at least two years of LTSS/HCBS coordination or care delivery monitoring experience (may be concurrent with required experience).
• Must have a valid driver’s license.
• Must reside within Trillium’s catchment area (counties listed).
• Must be able to travel within catchment as required.
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