- Utilize critical thinking and judgment to collaborate and inform the case management process
- Facilitate appropriate healthcare outcomes for members by aiding with appointment scheduling
- Identifying and assisting with accessing benefits and education for members through the use of care management tools and resources
- Conduct comprehensive evaluation of referred member’s needs/eligibility and recommend an approach to case resolution
- Coordinate and implement assigned care plan activities and monitor care plan progress.
- Consult with case managers, supervisors, Medical Directors and/or other health programs to overcome barriers to meeting goals and objectives
- Utilise negotiation skills to secure appropriate options and services necessary to meet the member’s benefits and/or healthcare needs
- Provide coaching, information and support to empower the member to make ongoing independent medical and/or healthy lifestyle choices
Requirements
- Must reside in the state of Illinois
- Must possess reliable transportation and be willing and able to travel up to 40% of the time from candidate home location.
- Must have computer literacy in order to navigate through internal/external computer systems, including Excel and Microsoft Word.
- Effective communication, telephonic and organization skills
- Excellent analytical and problem-solving skills
- Ability to work independently
- Ability to effectively participate in a multi-disciplinary team including internal and external participants.
- 2 years’ experience in behavioral health, social services or appropriate related field equivalent to program focus
Core Competencies
Demonstrates expertise in case management processes, including comprehensive evaluation of member needs and effective coordination of care plans. Proficient in utilizing care management tools and fostering member empowerment through education and support.
Highest-signal resume keywords
- Case Management
- Behavioral Health Experience
- Analytical Skills
- Effective Communication
- Problem-Solving Skills
ATS Optimization Keywords
Hard Skills
- Care Management Tools
- Appointment Scheduling
- Comprehensive Evaluation
- Negotiation Skills
- Computer Literacy
- Microsoft Excel
- Microsoft Word
Soft Skills
- Critical Thinking
- Organizational Skills
- Independent Work
- Team Collaboration
Industry Keywords
- Social Services
- Healthcare Outcomes
- Member Empowerment
- Multi-Disciplinary Team
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Case Management Coordinator, Assessor Team Arbeitgeber: Jobtailor
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