Cell Therapy Account Management Specialist

• Deliver against defined sales, account, and performance objectives while maintaining the highest standards of compliance and patient focus
• Own the overall commercial strategy, performance, and execution for assigned treatment centers and associated referral networks
• Develop and execute comprehensive, account‑specific business plans aligned with national and regional commercial priorities
• Identify opportunities to increase appropriate patient identification, referral, and treatment within assigned accounts
• Analyze account dynamics, referral patterns, patient flows, competitive activity, and market trends to identify opportunities and barriers
• Develop deep knowledge of the autoimmune treatment landscape, cell therapy, and Kyverna's clinical and commercial value proposition
• Build trusted relationships with key stakeholders across neurology, Hem/Onc cell therapy experts, and other relevant specialties
• Navigate complex academic medical centers, integrated delivery networks, community practices, and referral networks
• Identify and address barriers to appropriate patient identification, referral, access, and treatment
• Serve as a knowledgeable and responsive commercial resource for assigned accounts
• Identify and map patient referral pathways across autoimmune disease networks
• Partner with internal cross‑functional teams to address barriers across the patient journey
• Support treatment centers and referring networks in understanding cell therapy operational requirements
• Establish relationships and processes between referring physicians and authorized treatment centers
• Support treatment‑center readiness, including patient referral, treatment, scheduling, and coordination processes
• Improve patient experience through understanding the end‑to‑end cell therapy patient journey
• Collaborate with Market Access, Patient Services, Operations, Medical Affairs, Clinical, and other functions
• Lead account discussions and coordinate internal resources based on account priorities
• Provide insights on customer needs, account dynamics, competitive developments, referral trends, and market opportunities
• Influence internal resource allocation and prioritization without direct authority
• Identify emerging treatment paradigms, referral trends, competitive dynamics, and healthcare‑environment changes
• Translate customer and market insights into actionable recommendations for leadership
• Participate in scientific, industry, and customer forums
• Execute activities in accordance with applicable laws, regulations, company policies, and industry standards
• Maintain accurate account plans, customer information, activity documentation, and business intelligence
• Demonstrate sound judgment in complex customer and patient‑related situations

Requirements

• Bachelor's degree required; advanced degree preferred
• 7+ years of pharmaceutical, biotechnology, specialty pharmaceutical, or complex healthcare sales/commercial experience
• Experience in autoimmune disease, rheumatology, neurology, immunology, rare disease, specialty medicine, or cell therapy
• Demonstrated success managing large, complex healthcare accounts with multiple stakeholders and competing priorities
• Experience working with academic medical centers, community practices, integrated delivery networks, or other complex healthcare systems
• Proven ability to develop and execute strategic account plans
• Demonstrated ability to identify and influence key stakeholders across complex organizations
• Strong understanding of the patient journey and ability to identify opportunities to improve patient identification, referral, access, and treatment
• Experience with cell therapy, CAR‑T, or other complex therapies strongly preferred
• Launch experience in a specialty, rare disease, autoimmune, or cell therapy environment highly preferred
• Demonstrated ability to lead and influence without direct authority
• Strong business acumen, analytical capabilities, and strategic planning skills with exceptional communication, presentation, and relationship‑building skills
• High level of scientific and technical aptitude with the ability to credibly engage with healthcare professionals
• Strong understanding of U.S. healthcare compliance requirements
• Ability to travel within assigned territory and nationally as needed with a valid driver's license
• Experience with buy‑and‑bill, reimbursement, specialty pharmacy, or other complex access models

Core Competencies

Demonstrates expertise in developing and executing strategic account plans within the pharmaceutical and biotechnology sectors, particularly in autoimmune diseases and cell therapy. Possesses strong analytical capabilities and a deep understanding of the patient journey to enhance patient identification, referral, and treatment processes.

Highest-signal resume keywords

• Strategic Account Management
• Cell Therapy Experience
• Healthcare Compliance Knowledge
• Stakeholder Engagement
• Analytical Capabilities

Hard Skills

• Account Planning
• Market Analysis
• Patient Referral Mapping
• Business Intelligence
• Complex Healthcare Systems Navigation
• Cell Therapy Knowledge
• Sales Performance Objectives
• Patient Journey Understanding
• Reimbursement Models
• Launch Experience

Soft Skills

• Relationship Building
• Communication Skills
• Presentation Skills
• Influencing Without Authority
• Judgment in Complex Situations

Industry Keywords

• Pharmaceutical Sales
• Biotechnology
• Autoimmune Disease
• Rheumatology
• Neurology
• Immunology
• Specialty Medicine
• CAR‑T Therapy
• Integrated Delivery Networks
• Complex Healthcare Accounts