- Evaluate and adjudicate complex claims, including those in litigation, ensuring compliance with all legal and regulatory requirements.
- Oversee the investigation, evaluation, and resolution of bodily injury claims involving company vehicles or drivers.
- Prepare detailed file summaries for internal reporting, large loss assessments, and reinsurance purposes, ensuring all pertinent information is accurately documented.
- Ensure all bodily injury claims are handled in accordance with industry best practices and company policies.
- Adjust physical damage claims including unreported damage claims.
- Negotiate directly with insurance company adjusters, claimants, and third-party claimant representatives upon receipt of critical information.
- Discuss accidents, damage, preventability and processes with commercial vehicle operators.
- Maintain files for litigation, subrogation, physical damage, liability and workers compensation claims.
- Report claims and accidents as necessary.
- Be available on-call for nights and weekends for serious accidents and other duties as necessary.
- Select, direct and manage vendor relationships including towing companies, body shops, garages, and parking/storage yards to obtain accurate costs for claim settlements.
- Update and post payments for repairs.
- Order police reports, set up new claim files, and confirm losses to insurers and brokers.
- Communicate with the Claims team, Safety/Compliance team, and other relevant stakeholders.
Requirements
- Post-secondary education in an Insurance program or related program.
- 2+ years of experience in trucking, claims or safety and compliance is preferred.
- Experience with commercial lines and transportation liability
- Advanced knowledge of Microsoft Outlook and Excel
- Strong multi-tasking, time-management, customer service, and organizational skills
- Ability to maintain a high level of confidentiality
- Ability to stay calm in crisis situations
Core Competencies
Demonstrates expertise in evaluating and adjudicating complex claims, particularly in bodily injury and commercial transportation, while ensuring compliance with legal and regulatory standards. Proficient in managing vendor relationships and maintaining accurate documentation for claims processing and reporting.
Highest-signal resume keywords
- Claims Evaluation
- Bodily Injury Claims Management
- Vendor Relationship Management
- Microsoft Excel
- Commercial Lines Experience
ATS Optimization Keywords
Hard Skills
- Claims Adjudication
- Investigation and Resolution
- File Summarization
- Physical Damage Claims Adjustment
- Negotiation Skills
- Accident Reporting
- Claims Documentation
- Subrogation Management
- Loss Confirmation
- Insurance Compliance
Soft Skills
- Multi-Tasking
- Time Management
- Customer Service
- Organizational Skills
- Crisis Management
Industry Keywords
- Transportation Liability
- Insurance Program
- Regulatory Compliance
- Litigation Management
- Commercial Vehicle Operations
Tools & Technologies
- Microsoft Outlook
- Claims Management Software
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Claims Adjuster – Commercial Auto Claims Arbeitgeber: Jobtailor
Als Front Office Supervisor in unserem dynamischen Team bieten wir Ihnen die Möglichkeit, in einem unterstützenden und freundlichen Arbeitsumfeld zu wachsen. Wir legen großen Wert auf die berufliche Entwicklung unserer Mitarbeiter und bieten regelmäßige Schulungen sowie die Chance, Verantwortung zu übernehmen. Unsere Lage ermöglicht es Ihnen, Teil einer lebendigen Gemeinschaft zu sein, während Sie gleichzeitig die Standards unseres Franchise-Partners einhalten und unseren Gästen einen unvergesslichen Aufenthalt bieten.
